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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Susan L.
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I received an email at 5:03 saying the flowers had been delivered, however, when I got to the funeral home at 6:00 they weren't there. They were delivered at 6:05 according to the funeral home.
Many comments were made about how beautiful the spray was.

Date of experience: November 8, 2013
rocco g.
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Great
November 8, 2013

Great. Very easy to use.

Date of experience: November 8, 2013
Maribel A.
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I was promised a same day delivery
November 8, 2013

I was promised a same day delivery. I placed my order before noon and was called around 5pm and advised that they could not deliver. They still charged me for same day delivery and didn't offer anything besides an apology. Had I known that they were not going to deliver same day, I would've placed my order elsewhere. I am not happy with their customer service and will never order from them again.

Date of experience: November 8, 2013
BlueSkiesaolcom K.
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I love this site, everything I have sent to my inlaws in texas they have really enjoyed, any local (kansas) come from Dillions and that means old and wilted. But I still love this site and come back many many times through out the year

Date of experience: November 8, 2013
Tammy G.
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I like the reminder email, very handy!
November 8, 2013

I like the reminder email, very handy!

Date of experience: November 8, 2013
Elaine S.
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It was easy to use your web site
November 8, 2013

It was easy to use your web site

Date of experience: November 8, 2013
Howard Z.
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Service charges kind of high, but satisfied
November 8, 2013

Service charges kind of high, but satisfied

Date of experience: November 8, 2013
Jennifer Y.
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The listed price for the flowers were reasonable but they add a $**.** service charge! Then on top of that I pain an additional $*.** for 4 hour delivery. So I paid close to $** for a very small bouquet. They delivered over two hours late! And all they offered to discount was the $*.**. In my opinion, if you can't deliver as GUARANTEED, it should be free! I won't be buying from them again.

Date of experience: November 8, 2013
Joan D.
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Always a pleasure using you site
November 8, 2013

Always a pleasure using you site.

Date of experience: November 8, 2013
Mary M.
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The flower selection is good.The only thing would be to have more color options or be able to add different colors.

Date of experience: November 8, 2013
diana m.
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Great
November 8, 2013

Great

Date of experience: November 8, 2013
Nilda T.
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Well...
November 8, 2013

Well...i had to do it twice for there was a glich in the system...I had to call the customer service to assure i wasnt getting charged twice...Other than that, so far do good...I have to wait until my mom receives flowers and see true results.

Date of experience: November 8, 2013
David P.
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Nice, easy, user friendly
November 8, 2013

Nice, easy, user friendly

Date of experience: November 8, 2013
Ryan T.
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Great Service
November 8, 2013

Great Service

Date of experience: November 8, 2013
Brandon M.
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Flowers were beautiful and were delivered with no problems in a timely fashion. I will be buying more in the future.

Date of experience: November 8, 2013
Daniela X.
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The difference between the picture on the website and the actual flower arrangement was significant. While I understand that local businesses fulfill the orders and work with what they have, for the price I paid I expected a little more.

Date of experience: November 8, 2013
Kirstin S.
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My mom loved the birthday flowers I sent her!
November 8, 2013

My mom loved the birthday flowers I sent her! Thanks.

Date of experience: November 8, 2013
Joanna B.
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They don't tell you about the shipping & handling for **.** until AFTER you put in your credit card information. Not happy about that!

Date of experience: November 8, 2013
Alleine S.
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When I needed to have flowers across the ocean in Belgium, Fromyouflowers.com delivered right on time!

Date of experience: November 8, 2013
Raymond B.
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Easy site to navigate around in
November 8, 2013

Easy site to navigate around in. Very nice selection of flowers to choose from. Very pleasant experience. Would buy from here again.

Date of experience: November 8, 2013