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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lyn G.
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After product is received would probably be a better time for a survey - I'm from out of town from where the product is being delivered and want to make sure the recipient is satisfied with it. IF so - 5 stars!

SO VERY DISSAPPOINTED IN THE PRODUCT DELIVERED-- RECEIVED A PICTURE WHEN IT WAS RECEIVED AND IT LOOKED NOTHING LIKE THE PICTURE ON YOUR WEBSITE- CERTAINLY NOT WORTH WHAT IT COST- WILL NEVER ORDER FROM U AGAIN AND WILL TELL EVERYONE I KNOW NOT TO ORDER FROM THAT WEBSITE!

Date of experience: February 28, 2020
Larry H.
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Excellent, Thank you!
February 29, 2020

Excellent, Thank you!

Date of experience: February 28, 2020
Richard J.
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Red Roses were good but the pink roses were dying and did not open

Date of experience: February 28, 2020
NJD W.
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Great experience and beautiful roses!
February 29, 2020

Great experience and beautiful roses!

Date of experience: February 28, 2020
toni B.
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I saw the flowers I ordered & have to say was very disappointed in the size for the amount of money I paid! I did select the largest but these look like medium to small.

Date of experience: February 28, 2020
Marcia F.
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I chose the 'florist design' option for my 1st time
February 29, 2020

I chose the 'florist design' option for my 1st time. It was beautiful! I will definitely do that again.

Date of experience: February 28, 2020
Edgar P.
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A little expensive but well worth it
February 29, 2020

A little expensive but well worth it.

Date of experience: February 28, 2020
Tim M.
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I was provided with very efficient service as well as a first class follow up.

Date of experience: February 28, 2020
Lori L.
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It was a gift and they received it on time and said it was beautiful

Date of experience: February 28, 2020
Barbara M.
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Ordering the flowers is a nightmare, you look at what you want and select it and it selects the higher priced arrangement and that negates any discount you may think you are going to get and then $15 delivery fee-too expensive!
Flowers arrived by 1pm and recipient loves them, I have not personally seen them...

Date of experience: February 28, 2020
Sheena D.
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...
February 29, 2020

Date of experience: February 28, 2020
Burak k.
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On time delivery
February 29, 2020

On time delivery

Date of experience: February 28, 2020
nicole I.
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Hidden fees until the end they dont show up so after you do all the deliver you think you have a great deal but then get stuck paying 30 extra dollars

Date of experience: February 28, 2020
Valerie S.
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In future I will be able to order using the appropriate method

Date of experience: February 28, 2020
TRECIA L.
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Love your shop
February 29, 2020

Love your shop

Date of experience: February 28, 2020
Fred g.
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I don't like to be picky, but I was a bit put off because all of the flowers were opened. I had hoped they would include some unopened!

Date of experience: February 28, 2020
Sheryl B.
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Sent to my daughter in law for her birthday
February 29, 2020

Sent to my daughter in law for her birthday. She loves them and ate the chocolates before she took a picture to send to me!

Date of experience: February 28, 2020
Earline D.
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Thank you
February 29, 2020

Thank you

Basket was nice but you Sid not deliver on the day that was promised and Sid not receive it until 30 hours after it was ordered.

Date of experience: February 28, 2020
Anne B.
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Very smooth process, prompt delivery and a beautiful
product. Very, very satisfied.

Date of experience: February 28, 2020
Annie C.
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I love the customer service!
February 29, 2020

I love the customer service!

Date of experience: February 28, 2020