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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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MamaRose J.
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No hassle...
January 1, 2014

No hassle...easy to place order

Date of experience: January 1, 2014
Marion G.
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I hope will be delivered today
January 1, 2014

I hope will be delivered today. Seemed very easy to order.
Up-date. I could not believe it. After I ordered it online, I received an e-mail one hr later that the product was delivered. I ordered it from TX going to FL. Amazing. And my son Loved it. Thank you so much. That was really in amazing speed. My son had a heart-attach and was in the ICU, and no flower or candy/chocolate was allowed, he is only 20 years old by the way, so I was happy to see on the website something I could send him he liked without candy or flower. Thank you team so much. It is greatly appreciate.
Sincerely,
MGE

Date of experience: January 1, 2014
Jolene E.
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Caution: Do NOT choose any arrangement where you allow the florist to use their creativity. You'll end up with the cheapest flowers they can find (more money in their pocket), with a less than desirable arrangement. I guarantee you won't see one rose in the bunch...at least that's what I received from the florist this company used in Midvale, Utah. Before using an on-line flower service I'll call a local florist directly next time! If you complain you'll receive a measly $** certificate to put toward your next floral purchase. Whoopee! NOT!

Date of experience: January 1, 2014
Linda M.
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I had never heard of your company, and didn't know what to expect. The flowers were BEAUTIFUL and we certainly got our money's worth. It was so much nicer and fuller than the well known flower services.

Date of experience: January 1, 2014
stu Q.
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Very easy
January 1, 2014

Very easy

Date of experience: January 1, 2014
Shari M.
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So far, I'm satisfied with the ease of your website. I'm hoping I'm just as satisfied with the flowers I ordered.

My mother thought the flowers were beautiful and colorful. I did not personally get to see them but my mother is a tough critic so they must have been nice.

Date of experience: January 1, 2014
Linda C.
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I was very satisfied with this site
January 1, 2014

I was very satisfied with this site. The site provided a lot of information to help me make a choice. After I ordered, I realized I needed to make sure the order did not contain anything toxic to pets, so I e-mailed. They got right back to me and indicated they had contacted the florist to let him/her know that. The flowers arrived within the delivery time specified. Thanks!

Date of experience: January 1, 2014
Valerie B.
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Easy and great selection
January 1, 2014

Easy and great selection

Date of experience: January 1, 2014
rainy j.
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Great service, easy website, beautiful flowers
January 1, 2014

Great service, easy website, beautiful flowers. Haven't seen them in person yet, but I bet they are beautiful! My cousin received the flowers, very beautiful, but different colors than what I was expecting. Delivery arrived at 11:55, I paid extra for delivery before noon, so that was a great service. All in all I would buy from here again. Just wished the flowers would have been the colors I was expecting from the website.

Date of experience: January 1, 2014
Shannon N.
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Thanks
January 1, 2014

Thanks

Date of experience: January 1, 2014
Sandi F.
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I used your site because of the free delivery offer and the prices were fair. I am **** miles away from where they were delivered, but the picture I saw of them looked very nice and my daughter was very pleased.

Date of experience: January 1, 2014
edith h.
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If plant basket looks like picture I will be very happy.

The Plant basket arrived on day indicated and were beautiful. The person receiving it...Loved It...Thank You

Date of experience: January 1, 2014
Judith P.
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Very easy
January 1, 2014

Very easy. MY son's family are delighted.

Date of experience: January 1, 2014
M M.
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I needed a little help with a gift certificate and was very happy with the courteous and professional way I was treated.

Date of experience: December 31, 2013
BA T.
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Easy to navigate your site
January 1, 2014

Easy to navigate your site. Hopefully the flowers will be as nice looking as they are in the picture.
Post Delivery:
The flowers were nice looking, according to the person to whom they were sent, but they were NOT as pictured. She said the vase was a brownish color, where in the picture it was pink, and the rest of the arrangement was NOT, according to the recipient, as advertised or pictured.
Not acceptable

Date of experience: December 31, 2013
jeanne d.
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Flowers were so beautiful
December 31, 2013

Flowers were so beautiful. Lovely roses,orchids and lilies arranged beautifully!

Date of experience: December 31, 2013
Bonnie S.
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I wish you had more modern looking arrangements like Church Street Flowers or Flowergirl Farms in San Francisco. If you did I'd be more likely to use you again.

Date of experience: December 31, 2013
Mandy E.
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You send me a coupon in the mail, so i go to use it(thinking I am getting a good deal) but then you change the price of the flowers when i use a coupon so in the end you really are not saving that much at all if anything. It is very confusing when you show a price on the flowers and then change it because i am using a coupon. The arrangement ends up being more than double by the time i get to checkout. Not happy with price. My shipping ends up being almost as much as the flowers!

Date of experience: December 31, 2013
Christie p.
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Found it difficult to find someone to deliver on New Year's Eve! Thank you

Date of experience: December 31, 2013
Cara R.
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Great Service!
December 31, 2013

Great Service!

Date of experience: December 31, 2013