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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Erick M.
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Thanks
January 7, 2014

Thanks

She loved the flowers!

Date of experience: January 7, 2014
Michelle A.
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Very easy and wonderfuly same day service
January 7, 2014

Very easy and wonderfuly same day service

Date of experience: January 7, 2014
Suzie K.
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Was looking to send a plant basket to a friend who is in the hospital, in Florida. Fromyouflowers.com had the best price online, for local or national websites. I could have bought an FTD coupon on Groupon but even with that savings, I would have paid $* more through FTD for the same plant basket!
I did pay an extra $*.** to have it delivered to my friend on Sunday (wasn't sure how long he'd be there), but didn't pay the extra $*.** for delivery by 12 noon. He received his plant sometime before 3p - he was out of his room for about an hour, having tests done. He was surprised, I was pleased, and everything went smoothly. I'll be ordering from fromyouflowers.com again! Thanks for the timely and professional service! :)

Date of experience: January 6, 2014
Janene D.
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I sent my sweet little mother flowers on my birthday. She said it was the most beautiful bouquet she's ever seen! Thank you so much for helping me honor my wonderful mom!

Date of experience: January 6, 2014
Louise D.
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There wasn't an option to put in an overseas billing address. I hope my order will go through.

Date of experience: January 6, 2014
Kathleen T.
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Amazing Service!
January 7, 2014

Amazing Service!

Date of experience: January 6, 2014
Lori B.
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Extensive selection and ease of navigating your site will keep me coming back. I will definitely recommend your site to my friends and coworkers.

Date of experience: January 6, 2014
Owen Z.
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Had to enter address's one too many times I thought but overall, satisfied. Flowers delivered on schedule. Lady I sent them to thought they were beautiful. That made me a happy customer.

Date of experience: January 6, 2014
Dorene T.
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I did speak to customer service because I did not get what I originally ordered, but customer service took care of the problem and I am satisfied with the out come. Thank you so much

Date of experience: January 6, 2014
Gary N.
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She loved them but the delivery guy ruined the surprise when he called ahead and told her flowers were on the way. I assume he did it to confirm she was home but still...

Date of experience: January 6, 2014
glen f.
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I got dumped out once instead of going to checkout...frustration

Date of experience: January 6, 2014
colleen z.
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Will see how it looks to make final decision
January 6, 2014

Will see how it looks to make final decision

Date of experience: January 6, 2014
James J.
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Smooth check out process
January 6, 2014

Smooth check out process. Handling was a bit much but reasonable

Date of experience: January 6, 2014
stannie t.
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When I placed my order it was fast and easy
January 6, 2014

When I placed my order it was fast and easy. They have lots to choose from,beautiful flowers,and good prices.I had asked for my order to be delivered on Sunday.I received a call Sunday and the lady I talked to said they no longer delivered on sunday in my area.That was fine with me I understood.I had told her my sister was in the hospital.She has H1N1 which is the Swine influenza.Well I got a call from my sister:)She got her flowers and balloons on Sunday!IT MADE HER VERY HAPPY :) I am so thankful for that! God Bless the lady that did that for my sister! They will get all my orders from now on and I am telling all my friends and family as well! THANK YOU!

Date of experience: January 5, 2014
Brenda I.
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The bouquets looked NOTHING like the pictures
January 6, 2014

The bouquets looked NOTHING like the pictures. They were not as full as pictured, which I paid extra for. And I wasn't pleased with the way the flowers were arranged. Also, I thought that charging shipping/handling on both items was a little much, considering they were ordered & delivered together.

Date of experience: January 5, 2014
Iva M.
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I receive your advertising but this order I didn't have my discount code. I will remember it in the future.

Date of experience: January 5, 2014
karen E.
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The product was nice, but it is kind of pricey
January 5, 2014

The product was nice, but it is kind of pricey

Date of experience: January 5, 2014
Shaun C.
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Thank you for making it so simple
January 5, 2014

Thank you for making it so simple

Date of experience: January 5, 2014
New Jersey
1 review
1 helpful vote
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I paid $62.00 dollars & have not received anything yet. I received a confirmation email stating that my order has been delivered but the call center has no idea where my order is at. My address & unit number were listed correctly on the order. Horrible customer service! I paid the same day delivery fee for nothing. It was supposed to be an anniversary gift. So disappointed. I will keep everyone posted.

Date of experience: January 5, 2014
Jessica C.
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The arrangement was SIGNIFICANTLY smaller than what appeared on the website. Very disappointing.

Date of experience: January 5, 2014