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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sharon G.
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I had a pleasant shopping experience
January 13, 2014

I had a pleasant shopping experience.

I sent the dish garden to my sister and her husband in Illinois with a sympathy card for the death of his mom. I received a call stating that the dish garden was beautiful.

I had a great experience with from you flowers. I will definitely use them again.

Date of experience: January 13, 2014
Holly B.
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Easy to navigate and pricing great
January 13, 2014

Easy to navigate and pricing great

Date of experience: January 13, 2014
douglas m.
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Why when I get to the checkout, do I find out there is a $**.** handling fee. That is very very BAD! :(

Date of experience: January 12, 2014
Therese Q.
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Fast easy and very friendly to use.Less then ten minutes and I was done GREAT.

Date of experience: January 12, 2014
Derek L.
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I ordered through another online flower service and I was under the impression the order would be delivered the next day. The next I get a phone call saying the shop that was supposed to deliver my order "closed early" and wasn't going to make it that day. They wanted to give me a 10% discount and I just cancelled the order after they didn't want to waive the handling fee for me. I went to fromyouflowers.com, found something almost exactly the same and $**.** cheaper. After I placed the order it was delivered 3-4 hours later THAT DAY. THANK YOU!

Date of experience: January 12, 2014
Arissa S.
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Service was better than expected
January 13, 2014

Service was better than expected

Date of experience: January 12, 2014
Dorothy A.
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I ordered a planter with cut flowers and had it delivered to a hospital. Then found the patient had been released, and fromyouflowers took my call, and delivered the flowers to the patients home. I was thankful, and so was the recepient. I had speedy delivery, and an excellent flower arrangement. I would buy there again without even thinking about it.

Date of experience: January 12, 2014
Franda G.
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It was fast and easy
January 13, 2014

It was fast and easy. I did not see where i would be notified of delivery. That would be a great feature

Date of experience: January 12, 2014
Char G.
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Easy way to shop
January 13, 2014

Easy way to shop. If no one answers the door please leave in a sheltered place near the front door. Thanks

It was a very windy and rainy day when the flowers were delivered so I was glad that my instructions were carried out. Thank you very much.

Date of experience: January 12, 2014
Dawn Z.
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The website was amazing simple, offering me the options I had hoped for - balloons, a teddy bear, etc. The price of the balloons seemed a bit high for what I was getting, but the convenience was great. The price for shipping and handling was acceptable. The flowers arrived in time, even after a mishap where the balloons flew away on the first delivery attempt. Well recommended.

Date of experience: January 12, 2014
Celia B.
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Delivery was made on time, but not the balloon that I picked. For my next order, I hope the delivery matches the order.

Balloon ordered: Happy Birthday; Balloon received: You're So Special.

Date of experience: January 12, 2014
Teresa Z.
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Always good
January 12, 2014

Always good

Date of experience: January 12, 2014
Patrick B.
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Easy
January 12, 2014

Easy. Quick. Thanks. It showed up! Yay!

Date of experience: January 12, 2014
Philippa P.
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I ordered these on Friday morning in the Uk to be delivered in Honolulu on the Saturday and they arrived by lunchtime and were lovely. Thank you for making it so easy to send flowers halfway round the world to my son and his wife just after their left us.

Date of experience: January 12, 2014
Barbara P.
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It was very user friendly
January 12, 2014

It was very user friendly

Date of experience: January 12, 2014
don d.
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Fantastic
January 12, 2014

Fantastic

Date of experience: January 12, 2014
Linda L.
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First time order
January 12, 2014

First time order
Prices were good and selection was very good. Ordering process went well.

The problem was that the local florist substituted a different plant container and arrangement and the balloon was missing.

I contacted customer service and a representative was very helpful in resolving the problem. However I was disappointed that the arrangement I had picked out was not the one delivered. Perhaps a substitution policy should be more clearly communicated on your web site.

Thank you

Date of experience: January 12, 2014
Phil B.
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I hope the delivery is fast and quality of product is good

Date of experience: January 12, 2014
Ted C.
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Of course, all of this is contingent on the flowers actually being delivered today. And the flowers were delivered as promised. Good experience!

Date of experience: January 12, 2014
Rosca A.
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I was expecting more from the florist but the birthday girl was happy so I its okay.

Date of experience: January 12, 2014