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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Gordon F.
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25% discount from sparkfly disappeared
January 16, 2014

25% discount from sparkfly disappeared

Date of experience: January 16, 2014
John T.
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Simple and hassle free
January 16, 2014

Simple and hassle free

Date of experience: January 16, 2014
April E.
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It was really easy but very expensive
January 16, 2014

It was really easy but very expensive. I backed out before paying, but then they emailed me and offered free shipping so I went back online and placed the order. Someone called me to let me know that no one in the area had the Sunflowers I ordered and something else would be arranged. I said ok. Later I found out that the flowers were not delivered. Instead the florist called my sister and told her the driver was gone for the day and that she had to come by and pick them up. The whole purpose was for her to get them at work. She didn't get them at work AND she had to go pick them up herself? The arrangement was ok, but it wasn't nearly as nice as the one I picked online. I will not do this again. $** for a very small bouquet of daisies that did not get delivered. Such a waste.

Date of experience: January 16, 2014
Linley D.
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17 dollars is way too much for delivery...
January 16, 2014

17 dollars is way too much for delivery... I don't have time to use another company. Seems like your company snuck that in at the end of the order...
Also I ordered Peruviian lilys, which last a long time, but half the bulbs were not open yet. The flowers looked nothing like the photo online. My mom sent me a pic.

Date of experience: January 16, 2014
Cindy A.
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Great site to use to order flowers
January 16, 2014

Great site to use to order flowers. Never been disappointed.

Date of experience: January 16, 2014
Jessica M.
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Very cute arrangement
January 16, 2014

Very cute arrangement.

Date of experience: January 16, 2014
karen c.
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I was delighted with every aspect of this experience. My only concern and disappointment, the flowers my sister received were not as many or as varied as the picture we ordered from on line. My sister sent me a picture of what she received, I am very disappointed in the amount and lack of size compared to the on line description.

Very pleased that she received them so early in the morning.
Thank you
Karen

Date of experience: January 16, 2014
carol g.
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Hidden fees
January 16, 2014

Hidden fees. Not cool

Date of experience: January 16, 2014
Alexander S.
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It was a great and easy way to shop
January 16, 2014

It was a great and easy way to shop

Date of experience: January 16, 2014
Linda R.
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Flowers arrived at destination on the same day and the recipients were very satisfied with the display and the courteous service. Thank you.

Date of experience: January 16, 2014
AnnMichael B.
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The flowers were beautiful and the message on the card was just as I entered it. My friend was so moved by the gesture and how lovely the bouquet was. Very pleased!

Date of experience: January 16, 2014
Kaneaprilgmailcom E.
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Very easy to order and the free shipping was a huge decision factor! I really liked that a local florist was used and the flowers were NOT delivered in a box.

Date of experience: January 16, 2014
Roy R.
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The item arrived the same day, but after the noon deadline I had paid extra for.

Date of experience: January 16, 2014
DANIEL T.
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ORDER WAS DELIVERED TWO DAYS LATE, THE RECIPIENT DID NOT RECEIVE THE PRODUCT I ORDERED (IT WAS SUBSTITUTED).

Date of experience: January 16, 2014
kathy C.
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The handling fee got me!
January 16, 2014

The handling fee got me! Also paid extra to expedite my order by noon but it arrived after noon. I was sent a confirmation email notifying me my order was delivered. When I called costumer service, I was informed that the email was an error and that my order was still in the process of being delivered by another florist other than the original florist. He said he will refund my expedite fee back to my credit card and that I should expect another email confirmation stating the accurate delivery which I never received. So unprofessional.

Date of experience: January 16, 2014
Susan N.
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The arrangement seemed very small in comparison to what the picture showed.

Date of experience: January 15, 2014
Barbara K.
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I paid for same day service, which didn't happen
January 16, 2014

I paid for same day service, which didn't happen. I am supposedly getting that fee returned to my credit card.
I requested that the flowers be delivered later in the day, on the following day, preferably bet. 5-6pm. When the recipient arrived home at 4 they were already there.
The people I spoke to on the phone were very pleasant and accommodating.
It would have been helpful to be able to talk to someone from the shop that was making the arrangement and delivering it.

Date of experience: January 15, 2014
Felicia C.
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Great
January 16, 2014

Great

Date of experience: January 15, 2014
Snow B.
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Fabulous!
January 16, 2014

Fabulous! Excellent customer service ~ Beautiful Flowers!
Sent to my mom for her B-Day. She loved them!

Date of experience: January 15, 2014
Suzy D.
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The order was quick and easy to make but the time it took to deliver was longer than expected and the item requested was changed since they didn't have the bouquet I wanted. Customer service was good and I would probably order from them again.

Date of experience: January 15, 2014