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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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danielle c.
0 reviews
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I was very happy with this website
January 17, 2014

I was very happy with this website. The flowers were beautiful & a great price. I will definitely use fromyouflowers from now on for all flower needs. Thank you.

Date of experience: January 17, 2014
NANCY B.
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Not happy at all
January 17, 2014

Not happy at all. Two days after delivery date. And i didnt like the flowers

Date of experience: January 17, 2014
Jason M.
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Did not receive the product I ordered
January 17, 2014

Did not receive the product I ordered. I ordered the Euopean arrangement because I wanted something with sunflowers. The arrangement was a day late and When I received it, it wasn't even close to the one I had ordered. Not a single sunflower to be found. Actually I don't think there was a single similarity to the one I ordered. They give you dozens and dozens of arrangements to choose from, but why bother if their just going to make it up as they go anyway?There was a note of apology, but what good is that when you don't receive the product you ordered? I will not be using this service again. Two thumbs down.

Date of experience: January 17, 2014
sherry w.
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It all so far worked out fine
January 17, 2014

It all so far worked out fine. When it gets there will be the final judge.

Date of experience: January 17, 2014
Monica H.
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Great Service and Fast Delivery!
January 17, 2014

Great Service and Fast Delivery!

Date of experience: January 16, 2014
Nick F.
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Great variety of flowers and arrangements
January 17, 2014

Great variety of flowers and arrangements.

Date of experience: January 16, 2014
Linda O.
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Thank you for an excellent and professional job!
January 17, 2014

Thank you for an excellent and professional job!

Date of experience: January 16, 2014
Jan C.
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Very easy and quite affordable!
January 17, 2014

Very easy and quite affordable!

Date of experience: January 16, 2014
Hugh M.
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To give a token $*.** discount and than slap a $**.** handling charge is deceiving and shaddy!

Date of experience: January 16, 2014
Shannon C.
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So far so good...
January 17, 2014

So far so good... will see how the flowers turn out!
Delivery was great, arrangement was pretty... Just disappointed with size for overall price paid. Get more for the money on other sites!

Date of experience: January 16, 2014
Gail R.
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I ordered the flowers online to be sent to a friend for her birthday. She was delighted so I am pleased.

Date of experience: January 16, 2014
Anthony C.
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Fast and easy with a nice discount from my employer

Date of experience: January 16, 2014
Vicky P.
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I have not yet seen the flowers since they were sent to a friend. That is the only reason I did not give a 5 star rating to the products/services question. My friend did say the flowers were beautiful.

Date of experience: January 16, 2014
Kim L.
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I have purchased your flowers before and have been very happy with the results. The flowers were gorgeous. Absolutely. I couldn't be more happy. Keep up the exceptional selection of flowers. As long as you keep this type of service I will be a faithful customer. Thank you

Date of experience: January 16, 2014
Roland A.
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I wanted to use a discount card that I received in the mail. I entered the "bar code" number and it was refused. So I missed out on $*.**. I also tried to enter the e-mail address on the card but received a page with a bunch of other merchant adds.
I also think that $**.** handling charge is a bit much.

Date of experience: January 16, 2014
Tiffany M.
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It is easy to order exactly what I like from this website and the prices are reasonable compared to others.

Date of experience: January 16, 2014
Margo M.
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It was frustrating trying to use a voucher I bought. But I finally figured it out and bought the flowers.

Date of experience: January 16, 2014
Shruti L.
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I ordered Tulips
January 16, 2014

I ordered Tulips. The website showed 15 Tulips but my sister received only 13 Tulips. That was a bummer.

Date of experience: January 16, 2014
Judy P.
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Beautiful Arrangements
January 16, 2014

Beautiful Arrangements. Great Value
Customer Service is excellent. I will use the service again.

Date of experience: January 16, 2014
Maryland
1 review
1 helpful vote
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If there was no star to give, I'd give that. Promised delivery and Guarantee are not words that this company live by. Trying to talk to a supervisor there, is also taxing. I'm waiting for a full refund that they promised me at this point. Really, HORRIBLE customer service as they just give you empty promises. You're making a mistake if you go with this company for flowers.

Date of experience: January 16, 2014