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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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michelle e.
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Overall experience was great!
January 17, 2014

Overall experience was great! I would recommend to anybody to use this company! They delivered the product I ordered very fast. This was my second time using this company. I continue to use them because I can depend on them and I trust my product will be delivered the way it was promised! Thank u so much

Date of experience: January 17, 2014
Shanna Z.
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Website was easy to use
January 17, 2014

Website was easy to use
Your customer service department was extremely helpful, professional and courteous. They went above and beyond my expectations to help me find out where my flowers were specifically delivered at the hospital they were supposed to be delivered to. Darius and the other gentleman that helped me were so awesome and I will definitely use your website again for this service because of them.

Date of experience: January 17, 2014
Frank R.
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Very user friendly!
January 17, 2014

Very user friendly! And fast!

Date of experience: January 17, 2014
Mario R.
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Excellent service so far
January 17, 2014

Excellent service so far. See how delivery goes. Thank you!

Great service and overall experience was excellent. I will definitely use you guys again. Thank you.

Date of experience: January 17, 2014
Maureen O.
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Great to contacted when I changed my mind about paying for delivery. Thank you

Date of experience: January 17, 2014
Diana L.
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I didn't realize there was a $**.** Service/Handling Charge until after I placed the order. Did I oversee it or what? I don't know, but this charge needs to be in full view before or during the ordering process. I didn't even notice it until it was time to pay. It should advertise in big bold letters "FLOWERS PLUS $**.** for DELIVERY. Extra charge of $*.** to be added on same day delivery." This is clear to me! Every thing else was good- Just the way it's advertised needs to be Clear Cut, Upfront and Bold. It's the best way to reflect yourself as a honest, reputable company with everything laid out and summed up to read fast and clearly to the public who are placing orders. Plz send this letter to the appropriate dept.who cares about what their customers think of the services. Thanks for your attention. Diana Laudati

Date of experience: January 17, 2014
Erica R.
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Site kept deleting typed info after entering to a new page. Great diet overall with great prices.

Date of experience: January 17, 2014
Darlene X.
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We ordered the flowers yesterday for a relative in Tucson, AZ. We have just received an e-mail from that person stating that the flowers were delivered this morning "in beautiful condition". We will not hesitate to use this company again.

Date of experience: January 17, 2014
John S.
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So Easy!
January 17, 2014

So Easy!

Date of experience: January 17, 2014
Maggee M.
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My daughter sent me a pic holding the flowers, and they looked lovely. Thank you!

Date of experience: January 17, 2014
Teagan Q.
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I looked at dozens of different floral websites but they were all so expensive. I'm happy with the price that I was able to find on this site and once I see the finished product, I will definitely recommend this site to others.

The flowers were delivered less than 24 hours after I purchased them (I didn't use same day delivery) and I couldn't be happier. They were gorgeous and the price I paid is outstanding especially when you compare it to other sites. Thank you so much.

Date of experience: January 17, 2014
Roya b.
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Seemed quite timely, but the "business delivery hours" seem too short. I mean, who really ends work at 5 pm any more? Plus, my order was going to a theater on Broadway, and at 5 pm their work is just starting!

So I was worried that the flowers wouldn't end up gtg delivered before the end of "business hours", but the recipient got them anyway.

Date of experience: January 17, 2014
lori a.
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Good
January 17, 2014

Good

Date of experience: January 17, 2014
Freeman E.
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We wanted to brighten up my daughters day and we did, very nice to be able to do this. We thank you, Freeman and Roseann Eaton

Date of experience: January 17, 2014
William P.
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The site was easy to navigate and find what I wanted.
Thank you

Date of experience: January 17, 2014
Jeffrey C.
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I ordered flowers to surprise my wife on our anniversary. I wanted next day AM delivery. Well, "Fromyouflowers.com" delivered as promised! My wife loves the flower arrangement.The delivery person made sure my wife received the flowers at home and came well within the am promised timeframe. Thank you...

Date of experience: January 17, 2014
Luz E.
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I was totally surprised at how quickly the flowers were delivered. The only problem I had was that although someone was in the house, the flowers were left at the front door, without knocking.

Date of experience: January 17, 2014
Stephen V.
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No problem
January 17, 2014

No problem. Easy to use.

Date of experience: January 17, 2014
doris g.
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My mother received her flowers within 3 hours of my order. She said that they were beautiful, and was very pleased with her birthday surprise.

Date of experience: January 17, 2014
Tony A.
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Product was smaller than i thought it would be
January 17, 2014

Product was smaller than i thought it would be.

Date of experience: January 17, 2014