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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Not showing totals until after I entered my credit card info is upsetting. Also, not showing the $** handling fee upfront makes me feel less likely to return.
My mother loved the flowers, so that negates the hidden pricing, this time around. I will reconsider ordering for Valentines Day.
Very Satisfied!
The flowers were beautiful. I was blown away with the quick delivery. However, I was not so pleased with the cost for delivery. I found that cost to be higher than what I've paid with other companies.
I was not the recipient of the gift, but the recipient is pleased and the item arrived by the time listed on the order.
Amazingly easy.
Delivery was timely and earlier than later which I was happy with! I did not see the flowers since they were a gift, but the recipient said they were lovely. I ordered a rainbow tulip bouquet and the picture when ordering showed reds, oranges, pinks, yellows, purples, creams. The recipient said they were yellow, purple and red. I didn't mind there were so few colors, but rainbow tulip bouquet makes it seem there will be more variety in color.
I would prefer to know the service fee prior to the submit my order page. It would also be helpful to be able to change my zip code if necessary instead of having to re-do my whole order. There also needs to be an option for hospital delivery.
Delivery was timely and the bouquet arrived exactly as displayed. We are looking forward to enjoying the flowers for a while. You were an integral part of a wonderful birthday celebration.
'Customer service' is great when you need to ask an online question via e-mail. I placed an out of state order with Fromyouflowers and received a good report so I thought I'd try them again for a funeral at a church in our area. We made a special request for delivery within a three hour window, and as I expected, Fromyouflowers honored that request. If we were allowed to print out our orders (to keep a pic of the product), I would have given them a 5 star rating in that area. Good job!
The handwritten card was a nice touch and unexpected. Flowers looked very fresh.
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Make Your Own Mixes for Just Pennies
By Mary Hunt on 01/24/14
In a recent column at a reader
Loved the variety of chooses in each category
I always think of your company when I need to send flowers. Ordering is very easy and the options making customizing my needs a breeze.
I paid for delivery before noon but she didn't get them until 115...she's happy so I'm happy but if you make that option and pay for it I would expect the delivery to be on time.
Thank you!
Everything was fine on our end, on your end, two florists delivered flowers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members