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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Robert E.
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Quick, easy, and painless
February 2, 2014

Quick, easy, and painless.

Date of experience: February 1, 2014
A H.
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Handling is a little bit expensive
February 2, 2014

Handling is a little bit expensive. Overall happy with the prices of the flowers.

Date of experience: February 1, 2014
K Y.
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Great website
February 2, 2014

Great website. It was a pretty stormy day in the Chicago area but the local florist got the bouquet delivered anyway!

Date of experience: February 1, 2014
Latrina D.
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Your prices kept changing
February 1, 2014

Your prices kept changing. As I search the internet for funeral flowers, I notice one price. When I went back to purchase the funeral flowers at that price, it was higher. Then I would start my search all over again and the price would go back to the original lower price. Also I received an email from your company offering free shipping but could not use it unless I paid full price for the item.

Date of experience: February 1, 2014
Donna D.
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Easy to shop and great selection
February 1, 2014

Easy to shop and great selection. I was mislead by 20% discount on order. It never game me the discounted price. Couldn't use first time customer $10 off coupon I was sent either. I was charged twice for handling even though my items were going to the same address. Not happy with that. Almost deleted order for this. Will look elsewhere in the future just because of that. Check bill carefully. It looks like they are giving you the discount, but check prices BEFORE placing your order and you will see even though they list a dollar amount off your bill. Where is it when you do the math. They make it look like they are slashing the price, but the price is actually what it was listed for. My original order was $51 I didn't get any discounts, and after delivery fees I was charged $91.

Date of experience: February 1, 2014
Margaret M.
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February 1, 2014

Date of experience: February 1, 2014
Torrie Q.
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Simple, convient, and guaranteed satisfaction!
February 1, 2014

Simple, convient, and guaranteed satisfaction!

Date of experience: February 1, 2014
Christopher B.
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You ask about my shopping experience BEFORE you deliver the product and complete the shopping experience. However, I am glad to see there is a follow up.

Date of experience: February 1, 2014
Lewis P.
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February 1, 2014

Date of experience: February 1, 2014
Heath S.
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February 1, 2014

Date of experience: February 1, 2014
Bo G.
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I don't like hidden charges
February 1, 2014

I don't like hidden charges. What ever your handling charges are should be mentioned up front so it is not an unwelcome surprise at the end. It can be a deal breaker.

Date of experience: February 1, 2014
Steve G.
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February 1, 2014

Date of experience: February 1, 2014
Victoria Z.
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February 1, 2014

Date of experience: February 1, 2014
Stacey L.
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Waiting to charge the "service and handling"...
February 1, 2014

Waiting to charge the "service and handling" fee until the last screen is ridiculous and I feel $** is obscene.

Date of experience: February 1, 2014
Gloria A.
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I will definitely order from you again
February 1, 2014

I will definitely order from you again. Greatly satisfied! Thank You so much.

Date of experience: February 1, 2014
Jonathan Z.
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On time delivery!
February 1, 2014

On time delivery! Good quality product! Will use again and recommend to others! Fiance is usually use to me showing up with flowers not delivered to front door! Nice change up! She was very surprised and happy!

Date of experience: February 1, 2014
Rob W.
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Love them!
February 1, 2014

Love them!

Date of experience: February 1, 2014
Jason E.
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Wait till last minute to tell me they couldn't complete my order. If i was told sooner there was an issue i could have gone somewhere else.
Very difficult to enter/change promo code. I will use local shops from now on

Date of experience: February 1, 2014
Kimberly V.
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You brought me back after offering free shipping/delivery after comparing other sites, thanks!

Date of experience: February 1, 2014
Lauren E.
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February 1, 2014

Date of experience: February 1, 2014