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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Charlotte C.
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February 3, 2014

Date of experience: February 2, 2014
JC M.
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February 2, 2014

Date of experience: February 2, 2014
Rob A.
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February 2, 2014

Date of experience: February 2, 2014
Kathy S.
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February 2, 2014

Date of experience: February 2, 2014
Kim Y.
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So far so good
February 2, 2014

So far so good. Will confirm once flowers are delivered and all is well!
I contacted customer service twice before flowers were delivered. Once to notify that my parents are hard of hearing, and delivery person should not give up if parents don't answer quickly. And second time to notify delivery person to deliver at Sandestin Hotel if my parents were not home. Both times, I received a quick response from customer service, assuring me my instructions had been delivered to local florist. My parents WERE home and received flowers, just a few hours after I had placed the order. They were thrilled and I am extremely pleased with the great customer service and speed of delivery. I did not see the flowers, but my parents report they are lovely. So, a big thank you!

Date of experience: February 2, 2014
joseph b.
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February 2, 2014

Date of experience: February 2, 2014
Curtis C.
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Surprised by that service and handling charge!
February 2, 2014

Surprised by that service and handling charge!

Date of experience: February 2, 2014
Elizabeth Y.
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Did not at all like that a $15.00 service fee was tacked on at the very end of my order. I already paid for the flowers, the same day delivery fee (there was even another optional fee to deliver within 4 hours of the order placement), and the upgrade fee so really? Was unaware and had to redo my entire order to meet constraints of my budget. Vendor should get into the habit of disclosing ALL costs up front.

Date of experience: February 2, 2014
Stacey F.
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February 2, 2014

Date of experience: February 2, 2014
Joyce T.
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February 2, 2014

Date of experience: February 2, 2014
Channy G.
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February 2, 2014

Date of experience: February 2, 2014
christie g.
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Was surprised at the delivery charges
February 2, 2014

Was surprised at the delivery charges. Havent ordered flowers in a long time. Didnt know i had to also pay to have them delevered

Date of experience: February 2, 2014
christina m.
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February 2, 2014

Date of experience: February 2, 2014
MVT W.
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The flowers were on time and looked great
February 2, 2014

The flowers were on time and looked great.

Date of experience: February 2, 2014
Bradley B.
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Great sunflower selection
February 2, 2014

Great sunflower selection

Date of experience: February 2, 2014
K P.
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Overall great service and value
February 2, 2014

Overall great service and value. Would have liked the arrangement to be more like the picture, however I did order the regular size and the picture illustrated the deluxe. Tip: if you want the affect in the picture, you have to order deluxe. Although, it states regular is a similar representation, it is quite a big difference. But overall great value for the price.

Date of experience: February 2, 2014
miguel r.
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February 2, 2014

Date of experience: February 2, 2014
Andrea G.
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February 2, 2014

Date of experience: February 2, 2014
Brian T.
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My experience with the fromyouflowers.com website was fast and easy. Delivery was on time and the product looked great! Would definitely recommend to others.

Date of experience: February 2, 2014
Kenneth W.
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Good experience in ordering
February 2, 2014

Good experience in ordering. The delivery time was great but I didn't think the flowers I received were the size or fullness it should have been for the money!

Date of experience: February 2, 2014