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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Hamaridunia M.
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February 9, 2014

Date of experience: February 9, 2014
KMH I.
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Problems going back to review price while ordering. I had to start over and am afraid my order may be placed twice.
A beautiful arrangement was delivered in a timely fashion, especially for a same day order. The recipient was very pleased and sent me a photo by a cell phone. It looked lovely!

Date of experience: February 9, 2014
Wendy G.
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Easy to use site
February 9, 2014

Easy to use site.

Date of experience: February 9, 2014
chad v.
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Easy to order and choose
February 9, 2014

Easy to order and choose. Flowers were delivered in a very timely fashion and were beautiful.

Date of experience: February 9, 2014
Malic J.
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February 9, 2014

Date of experience: February 9, 2014
Wayne P.
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I had to type addresses multiple time for some reason...maybe me. The beautiful flowers arrived the day I placed my order. Thank you!

Date of experience: February 9, 2014
Geriann J.
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Easily navigated website, great product and I can use paypal to pay!

Date of experience: February 9, 2014
lou E.
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February 9, 2014

Date of experience: February 9, 2014
Brittany P.
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Overall pretty good but did not like the shipping and handling surprise at checkout. This information should be shown in a more obvious place when shopping.

Date of experience: February 9, 2014
Wilma D.
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I was very pleased by the price is very reasonable. I

Date of experience: February 9, 2014
Jo A.
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I didn't like the idea that I couldn't get a Sunday delivery with the exception that I had to buy a certain amount of merchandise to accommodate the rules for delivering the gift. Other than that, I was okay with it.

Date of experience: February 9, 2014
Allen S.
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Ver pleasant and easy to order
February 9, 2014

Ver pleasant and easy to order.

Date of experience: February 9, 2014
Sara A.
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It's a steep service fee, but if the flowers are fresh and delivered as shown it will be worth it.

Date of experience: February 9, 2014
Jianhua H.
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1) Customer service line seemed always busy; 2)Delivery and handling charge can be seen only at the end of checkout;p 3)Delivery was late and driver had to call the receiver to confirm, which messed up my plan to surprise the receiver; 4)flowers looked fresh and fine but it would be great if they could be arranged more similar to the picture on the web.

Date of experience: February 9, 2014
Janet D.
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Great selection and descriptions
February 9, 2014

Great selection and descriptions. Very reasonable prices. AND, can guarantee delivery within four hours in case of emergency. Wonderful service.

Date of experience: February 9, 2014
gina I.
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Flowers were delivered promptly from a local florist along with chocolates that were made locally. Very pleased

Date of experience: February 9, 2014
Marissa E.
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The picture online did not match the bouquet that was delivered.

Date of experience: February 9, 2014
Bryant M.
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February 9, 2014

Date of experience: February 9, 2014
Joyce W.
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Absolutely gorgeous!
February 9, 2014

Absolutely gorgeous!

Date of experience: February 9, 2014
Jennifer W.
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The service charge is out of line!
February 9, 2014

The service charge is out of line! If I hadn't already got a moolala voucher I wouldn't have made the purchase.

Date of experience: February 9, 2014