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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Christian D.
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I made a mistake on my order and spoke to "Joy"
February 25, 2014

I made a mistake on my order and spoke to "Joy". Who quickly took care of it. She also called my recipient to let her know it was coming and that I loved her! Joy was WONDERFUL and made a 90 year old woman's day! THANK YOU!

Date of experience: February 24, 2014
Wayne U.
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February 25, 2014

Date of experience: February 24, 2014
First O.
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I have to wait to see the condition of flowers
February 25, 2014

I have to wait to see the condition of flowers. Some of the yelp reviews are questionable, but I hope they are proved incorrect.

Update: My recipient expressed that the delivery "warmed her heart"! Thanks very much, FromYouFlowers.com.

Date of experience: February 24, 2014
Michael R.
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Liked the google discount, thank you
February 25, 2014

Liked the google discount, thank you

Date of experience: February 24, 2014
Lisa U.
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February 25, 2014

Date of experience: February 24, 2014
Tyler I.
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February 25, 2014

Date of experience: February 24, 2014
Philip P.
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February 25, 2014

Date of experience: February 24, 2014
Deborah J.
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Ordered flowers for a friend, she called and said she loved them. That was good enough for me.

Date of experience: February 24, 2014
heatherd L.
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I ordered flowers for my aunt's birthday and she was absolutely thrilled with them. They were delivered far sooner in the day than promised, even though the weather was bad. Thank you!

Date of experience: February 24, 2014
Steven S.
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Flowers were delivered and are beautiful
February 25, 2014

Flowers were delivered and are beautiful. Recipient was extremely happy with the product.

Date of experience: February 24, 2014
Danielle W.
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February 25, 2014

Date of experience: February 24, 2014
rpn A.
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Fast and easy
February 25, 2014

Fast and easy

Date of experience: February 24, 2014
Maria R.
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February 25, 2014

Date of experience: February 24, 2014
Bridgette A.
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February 25, 2014

Date of experience: February 24, 2014
Emmanuel R.
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Nice site, I hope the product is good too
February 25, 2014

Nice site, I hope the product is good too

Date of experience: February 24, 2014
Johnny E.
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February 24, 2014

Date of experience: February 24, 2014
Liz X.
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Very nice selection and variety
February 24, 2014

Very nice selection and variety. However, the 15 dollar handling fee for the order came up at the very end of the checkout process. It made the deal much less sweet. Now I'm thinking these better be darn good flowers. However, after my order, the recipient of flowers was hospitalized. I called to try to switch the delivery location and it was an easy, hassle free switch. My mother loved them and the arrangement was beautiful.

Date of experience: February 24, 2014
Samantha F.
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Too difficult to see shipping/service/handling fee, too many steps to order, prices shown on main page are not actual price of arrangement (need to buy vase)

Date of experience: February 24, 2014
Steven C.
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Recipient stated the
February 24, 2014

Recipient stated the
Arrangement was very nice.

Date of experience: February 24, 2014
Peter W.
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I was upset about the shipping fee but was very surprised when I got the email saying it would be taken care of. That is great customer service. I hope the product turns out beautiful.

Date of experience: February 24, 2014