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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It's hard for me to tell you if I was happy with the flowers and the time received because I didn't send the flowers to myself. However I'm guessing my friend liked them!
The arrangement was beautiful.
I was a little put off that the free shipping and handling option did not automatically come up. I had to search around for it.
Pretty much looks nothing like the picture!
Customer Service is great, local florist unfortunately did not follow guidelines and delivered unsatisfactory arrangements twice. Will try again in the future and hope for a more quality florist.
The service/handling fee should be visible / estimated before the check out page.
Hidden fees are not cool but coupons are.
The only question I have is it showed my purchase was **.** and when it was time to check out it was **.**? Is this because I didn't sign up?
I was amazed how quickly they got back to me when I had to get in touch. Superb service overall.
The added fees really boosted my price. I wasn't too happy about that.
I'll re-order from fromyouflowers.com again, very pleased with service.
This company is horrible. I ordered my sister flowers the day before her bday and paid extra to have a morning delivery to her office. They not only called her the morning of (and ruined the surprise element) to ask her if it was OK to deliver them, but they then called ME at 4pm to say they couldn't deliver til the next day. I asked them to cancel the order as I would go out and just buy her flowers so she'd actually receive them on her bday as I had planned. They told me it was cancelled and I should see it back on my account in 1-3 business days. They then proceeded to call HER the next day and asked her if she still wanted her flowers delivered...! She said no and that she knew that I had cancelled it, which is when the proceeded to tell her it still showed active and that they'd be happy to deliver them that day. Why... seriously WHY, would they give the "receiver" the option when I am the one who would be paying for it?!?! This company is WACK! Word to the wise... never go through them.
No where did it say there would be a service/handling fee until the very last screen. I was fooled into thinking you had the cheapest prices but when all was said and done it was a lie. Your prices should include handling fees. Ridiculous. I hope your flowers are as pretty as the pictures.
Everything went well as far as ordering process. Im sorry cant tell you if I will reccomend this site to others, nor how satisfied I am, until after the flowers have arrived.
Review has now been completed, thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members