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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Dan X.
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March 7, 2014

Date of experience: March 7, 2014
Pam R.
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March 7, 2014

Date of experience: March 7, 2014
Hannah Z.
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EASY TO ORDER...
March 7, 2014

EASY TO ORDER...VERY HAPPY CUSTOMER:-)

Date of experience: March 7, 2014
Melissa P.
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I don't like the hidden $14.99 charge
March 7, 2014

I don't like the hidden $14.99 charge. You should just mention it.

Date of experience: March 7, 2014
JA A.
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Nice looking flowers
March 7, 2014

Nice looking flowers. I love the options to add balloons and chocolate. I purchased the flowers for my mom who was celebrating her birthday. My mom was sleeping when the delivery was first attempted, but the delivery person was persistent and returned to deliver the flowers. I'm grateful for that delivery person. Job well done!

Date of experience: March 7, 2014
Gerald U.
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March 7, 2014

Date of experience: March 7, 2014
Harry S.
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I tried to order the $39.00 basket ended up paying $60.00

Date of experience: March 7, 2014
Rich O.
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Thanks!
March 7, 2014

Thanks!

Date of experience: March 7, 2014
Kevin E.
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Great WebSite
March 7, 2014

Great WebSite

Date of experience: March 7, 2014
Lin X.
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Quick and easy, perfect!
March 7, 2014

Quick and easy, perfect!

Date of experience: March 7, 2014
Gary S.
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My order arrived earlier in the day than expected and the recipient LOVED it and said it was gorgeous! Thank you so much for the wonderful job!

Date of experience: March 7, 2014
Becky E.
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Ordering online at the website has been fairly simple. Although the prices of the actual items and bouquets are cheaper than other stores and sites, after adding higher service/handling fees it brings the final total up just high as if I had purchased in a store or any other website. I truly hope the delivered bouquet is well worth the price and that the recipient is happy with it.

Update after delivery:
The delivery was made same day, very happy with that! The recipient sent me a picture of the flowers - I felt like the picture on the website was much fuller with more, and bigger bigger, blooms than what was actually delivered. However, the recipient seemed very pleased with them. Overall, I'm mostly pleased with them, but do still feel like flowers have just gotten entirely to costly. Even more so when you need delivery. If I were to need this type of service again I would probably use this site again. But, whenever possible I purchase flowers directly from the florists myself, in person, and deliver them myself. Must more cost efficient! If that means I'm cheap, so be it. But in today's economy, every dollar I can save is a dollar I can use to pay another, more necessary, expense.

Date of experience: March 7, 2014
Brenda O.
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Flowers were beautiful according to the recipient. My only issues are $15 for handling is way too much, and the delivery could've been made earlier in the day since the order was placed early the previous day. Neither of those would keep me from ordering from this company again, though. Overall, I'm satisfied.

Date of experience: March 7, 2014
Karl W.
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Easy to use!
March 7, 2014

Easy to use! The delivery guy was AWESOME! He hummed "happy birthday" while waiting. It made the birthday. Great guy - great service. Thanks

Date of experience: March 7, 2014
Catherine K.
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March 7, 2014

Date of experience: March 7, 2014
Angel X.
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Totally dissatisfied with my order, words can't express how I feel now about ordering flowers online. It's more of a conspiracy of internet fraud. Never again will I buy flowers again without physically seeing them first...

Date of experience: March 7, 2014
Daniel F.
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When I first entered your site it showed no handling fee like Teleflora or FTD but when I placed my order I was charged a $**.** fee. Isn't that false advertising? I also paid to have order delivered before 10am but it did not arrive until after 12pm.

Date of experience: March 7, 2014
Mary O.
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The process of ordering was quick and easy but if you gave delivery costs up front I would not have cancelled my first order. After I canceled I was offered free delivery so I ordered something for myself.
I live in a small town, delivery time was perfect. I was contacted because they had to make substitutions, they did not have exactly what I ordered. I agreed to the substitutions but the product was not nearly as pretty as what I ordered. The flowers are fresh and will probably last a while but had this arrangement been pictured I would not have picked it. The vase is sort of cheap looking and the colors not nearly as dramatic.
Final comment, order something standard, like a simple bouquet of roses and Lillie's and it will most likely be perfect.

Date of experience: March 6, 2014
Jacob R.
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It was a really good job
March 7, 2014

It was a really good job- and the timing was excellent- thanks.

Date of experience: March 6, 2014
Charles T.
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Very easy to place the order, even for a first time shopper at this site.

Date of experience: March 6, 2014