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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jodi Y.
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I had no problem with ordering and it was delivered on the day I asked.

Date of experience: March 31, 2014
Jim W.
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Need to make sure that you advise customers that latex ballons are not allowed to be delivered to many hospitals

Date of experience: March 31, 2014
Angela H.
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March 31, 2014

Date of experience: March 31, 2014
abi Q.
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March 31, 2014

Date of experience: March 31, 2014
Mary F.
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I sent them as a gift so I did not get to sample the brownies but I was told they were good.

Date of experience: March 30, 2014
terri S.
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I ORDER THEM FOR MY SISTER FOR HER NEW BUSINESS AS A CONGRADS GIFT TO SHOW HOW PROUD I WAS OF HER. THEY WERE SUPPOSE TO BE THERE AT 12 BECAUSE I PAID THE EXTRA FEE. THE TIMING WAS THE ONLY PROBLEM I HAD. SHE DIDNT GET THEM UNTIL LATE. BUT SHE LOVED THEM.

Date of experience: March 30, 2014
Eulona W.
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March 31, 2014

Date of experience: March 30, 2014
Roberta G.
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Shopping experience was very easy flowers arrived on time and everyone complimented on how nice they were. I ordered on Saturday night for funeral on Sunday! Was surprised I was able to get delivery on Sunday! Thank you!

Date of experience: March 30, 2014
Sarah C.
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I originally went to place the order and saw the $15 handling/shipping fee and decided to wait. I was very pleased that the company followed up with me and offered free shipping. However, I just spent 30 minutes trying to get the free shipping. Every time I would activate my EBATES account to get credit for the order, it would lose the free shipping discount. It wasn't until I went through the process SEVERAL times until I realized that you must not be able to combine the two. A simple statement in the email or on the website would be very helpful. I am still spending the same amount of money for the item. EBATES only gives you credit for the item purchased...not the shipping. Since I am paying the same amount for the actual item, I don't understand why I can not use both together. Frustrating...

Date of experience: March 30, 2014
Peggy C.
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I really hope that the flowers get to my daughter in law in time for her birthday, which is today.

Date of experience: March 30, 2014
Debra d.
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March 31, 2014

Date of experience: March 30, 2014
Georgina M.
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March 31, 2014

Date of experience: March 30, 2014
ANGELICA C.
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March 30, 2014

Date of experience: March 30, 2014
Mary W.
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March 30, 2014

Date of experience: March 30, 2014
Lili B.
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March 30, 2014

Date of experience: March 30, 2014
Betty J.
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Good selection of flowers and website flowed nicely during purchasing process;
The flowers received were very lovely and very appreciated from the family.

Thanks

Date of experience: March 30, 2014
emily B.
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March 30, 2014

Date of experience: March 30, 2014
Korie W.
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I originally gave a three star review and was contacted immediately with a response to my concern. This alone changed my overall rating to 5 stars. Not only is the product beautiful but a business who cares about a ratin shows they truly care about their customers.

Date of experience: March 30, 2014
Jason S.
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March 30, 2014

Date of experience: March 30, 2014
Margie M.
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Wish shipping and delivery charges are on first page, not to get shocked when you place order.

Date of experience: March 30, 2014