On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered flowers and chocolate to welcome a new baby. Parents said the flowers were very nice and loved the chocolates.
Thank you for the easy and fast service.
The 14.99 chg. Wasn't mentioned until the end and i couldn't edit the message. I had to start all over.
I really like your prices and it was easy and faster
Would prefer to know handling price up front. Flowers were very reasonable but handling charges seemed high.
SHOWED ON SALE AND A DISCOUNT THRU GOOGLE. Was NOT CLEAR THAT was THE SAME DISCOUNT.
Contacted customer service with my concern and he could not have been nicer. Very helpful, apologetic for the problem. Offered me a discount on my order and a discount on future order.
Very good experience!
Everything is nice, free shipping turned out to be a nice bonus, thank you!
Very Quick and Easy... I just hope the flowers are delivered today
Thank you!
Nice bouquet my cousin was very happy easy transaction and arrived as promised. Thank you
I have had issues with the past two orders i placed. I requested and paid extra for morning delivery $4.99 each time. Each order was not delivered before 12pm in the recepients time zone. I contacted customer service from fromyouflowers.com and they did issue a credit for both of the $4.99 charges and yesterday they gave me a $10 gift certificate. I am not happy with the fact that the flowers were not delivered within the time frame I paid extra for. However, fromyouflowers did issue a credit for both charges. The only complaint that I have regarding my past two orders is that if you are going to offer expedited service then fromyouflowers.com should be on top of the florist that they use to make sure that the flowers are delivered in the appropriate paid for time frame. Otherwise, they should not offer expedited service for an extra charge and they should not set the expectation that the flowers will be delivered when requested.
The person I sent the flower to has received them and was very pleased.
Very quick and easy, as well as a wide selection.
Easy ordering process
The florist selected arrangement was beautiful!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members