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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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steve R.
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April 4, 2014

Date of experience: April 3, 2014
Jennifer D.
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Can't comment on delivery time yet because it is scheduled to be delivered tomorrow.

Date of experience: April 3, 2014
Perla G.
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April 3, 2014

Date of experience: April 3, 2014
Kara S.
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April 3, 2014

Date of experience: April 3, 2014
Maria A.
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April 3, 2014

Date of experience: April 3, 2014
Patricia H.
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I ordered flowers to be delivered before noon, I paid the expedited fee of $4.99. The flowers were delivered until 2:24 pm. These flowers were a gift for someone who is very ill and would be leaving our work place at 12:30. I called customer service 3 times and all they were able to tell me was that the flowers were out for delivery. When the flowers finally did get here, there was a "Happy Birthday" balloon attached which was NOT the occassion. I had to stall the person that the flowers were for until they finally arrived. I was very disappointed with the service.

Date of experience: April 3, 2014
Lisa R.
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Wonderful
April 3, 2014

Wonderful

Date of experience: April 3, 2014
MARGARET A.
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I ordered a fruit basket with candy bars and cookies for my brother who had undergone a biopsy for brain tumors. After surgery, his basket was there for him! I ordered on line and asked for same day delivery. This was received with great joy. I live 4 hours from my brother, so when he called to say he was out of surgery and doing fine, he was eating one of the cookies from the fromyouflowers fruit and cookies basket. Thank you so very much FromYouFlowers! You made his day and mine!

Date of experience: April 3, 2014
Florence J.
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Everything was easy
April 3, 2014

Everything was easy - prices were fair.

Date of experience: April 3, 2014
Julie B.
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Very easy thanks!
April 3, 2014

Very easy thanks!

Date of experience: April 3, 2014
Zahir C.
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You guys have messed up my last 2 orders
April 3, 2014

You guys have messed up my last 2 orders. I'm giving it a try one more time because the customer service rep was really sweet and gave me a $20 gift certificate. I hope everything works out this time, or I probably won't use this site again.

Date of experience: April 3, 2014
CM L.
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I think the flowers were left outside, but that was after the delivery driver called me to say he wasn't sure anyone was home. But, that was ok. Thank you.

Date of experience: April 3, 2014
chris l.
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I thought the price deceptive, starting off at 34$ and ended up costing 30$ more. It was an extremely well crafted presentation but would have been more palatable for 45$.

Date of experience: April 3, 2014
Melissa G.
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April 3, 2014

Date of experience: April 3, 2014
BRITTANY W.
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April 3, 2014

Date of experience: April 3, 2014
Lumin W.
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Thank you very much!
April 3, 2014

Thank you very much! Wish that our friend would get our flowers and be happy and recovered soon! Thank you very much for your help!

Date of experience: April 3, 2014
Heather C.
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So far it's been great!
April 3, 2014

So far it's been great! I hope the flowers are as pretty as they are online.

They were just as pretty! Thank you!

Date of experience: April 3, 2014
Lynne J.
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April 3, 2014

Date of experience: April 3, 2014
gail V.
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Easy good selection
April 3, 2014

Easy good selection

Date of experience: April 3, 2014
Margaret H.
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Flowers, Bear and Balloon were great
April 3, 2014

Flowers, Bear and Balloon were great. Thought the delivery charge excessive.

Date of experience: April 3, 2014