Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The delivery person left the flowers on the doorstep. They were not discovered until the next day when we had to ask them if they received the flowers.
Customer service was no help for tracking internally.
I was very please with the initial process. Follow up with customer service was excellent. Above all, my friend absolutely loves her flowers. So, thank you very much for excellent service and an excellent product. I will definitely do business with you again. And, I will be sure to recommend you to my friends.
My friend loved the arrangement that was delivered. Shopping was very easy on line.and I received confirmation on every step.
Great service and no hidden charges, just a little disappointed in the flowers, I expected them to be more like the picture.
The shipping and handling is quite expensive but hopefully I will be satisfied with the experience.
I like the daily deals, although you could offer reduced costs on delivery.
My sister loved the flowers she received and was impressed by the color combination,vase,and beauty of the flowers themselves. Thank you so much
Good experience however, the flowers shown on the website did not match what was received.
Good website-better organized and easier to navigate than flowers.com
I wish the service fees were factored into the cost of the arrangements or shown before you are ready to check out. It would save me time and hassle.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

