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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Matthew B.
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Easy, reasonably priced
May 2, 2014

Easy, reasonably priced

Date of experience: May 2, 2014
johanna V.
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May 2, 2014

Date of experience: May 2, 2014
Jason W.
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The $14.99 service fee tacked onto the very end of the ordering process was a surprise. I wound up spending more than I had anticipated.

Date of experience: May 2, 2014
Ed B.
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May 2, 2014

Date of experience: May 2, 2014
Shannon M.
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No surprise charges..
May 2, 2014

No surprise charges.no gimmicks.thanks so much for that!

Date of experience: May 2, 2014
Louis V.
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I had a little difficulty in altering recipient's city so I had to close and start again.

Date of experience: May 2, 2014
Heather A.
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May 2, 2014

Date of experience: May 2, 2014
Rachel P.
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I have used this website twice and you all are amazing!

Date of experience: May 2, 2014
Debbi W.
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Great prices
May 2, 2014

Great prices. Great selection. Easy ordering process.

Date of experience: May 2, 2014
District of Columbia
1 review
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My son ordered an arrangement of daffodils to be delivered on April 26th that on May 2nd still isn't delivered. I have spoken to no less than 5 "customer service" representatives and spent more than 2 hours trying to get the arrangement delivered. When I asked for a supervisor I was told that one was not available. I have never had such terrible service. At no point under any circumstance would I ever use these people again. HORRIBLE!

Date of experience: May 2, 2014
Larry S.
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May 2, 2014

Date of experience: May 2, 2014
Sherrill E.
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I like the expedition option
May 2, 2014

I like the expedition option. Thank you

Although you were not able to expedite my order, it was a nice to receive a free upgrade for the extra money I paid to expedite the order.

Date of experience: May 2, 2014
Diane R.
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May 2, 2014

Date of experience: May 2, 2014
James M.
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The Flowers we had picked out were similar but not like on the web site. For one of our 2 orders it had a tea pot vase not the style for the person we gave these to. The flowers were yellow theme but not like the picture we had chose. We had ordered the deluxe not the standard setting on the web site. Check out was great with the added cost for the florist was a surprise but well worth the cost. Delivery time was great.

Date of experience: May 2, 2014
Roger J.
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Your website is quite easy to navigate through. Nice Products and pricing.

Date of experience: May 2, 2014
Duncan B.
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May 2, 2014

Date of experience: May 2, 2014
LYNN R.
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I did not see them personally but the receiver said they were beautiful

Date of experience: May 2, 2014
Ranga Z.
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Very user friendly, if had more choices would be great.
Paid for delivery before 1230pm but dint get it till I had to call n report, them the order was placed.
Poor organising.
I shouldn't be calling to chase my item.

Date of experience: May 2, 2014
Al T.
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Nothing at this time!
May 2, 2014

Nothing at this time!

Date of experience: May 1, 2014
Joyce B.
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I was very pleased with how accurate my order was delivered in a timely manner. The flowers were fresh and well packaged. I will continue to refer this company to my family and friends.

Date of experience: May 1, 2014