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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lauren S.
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Easy website
May 3, 2014

Easy website - hope the delivery and product are as good as they look!

Date of experience: May 3, 2014
Louis D.
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May 3, 2014

Date of experience: May 3, 2014
Gof P.
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May 3, 2014

Date of experience: May 3, 2014
Tami Y.
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May 3, 2014

Date of experience: May 3, 2014
Sam O.
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It was very easy..
May 3, 2014

It was very easy. I'm from overseas and i thought sending a gift to my husband will be complicated...but the website made my day :)

Date of experience: May 3, 2014
Dan V.
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Flowers left a bit to be desired for the price.

Date of experience: May 3, 2014
Ross S.
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May 3, 2014

Date of experience: May 3, 2014
Don V.
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May 3, 2014

Date of experience: May 3, 2014
Missouri
1 review
1 helpful vote
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It baffled me how incompetent this company was in delivering my order. I am not a satisfied customer and will be recommending that people do not use this service. Online on a Saturday morning, I selected the Sunday delivery option and was promptly called (after placing my order) and told that it would undeliverable and would Saturday delivery be ok? Sure, it's for a Sunday visitation/Monday funeral - no problem. I was contacted Sunday and told it was unable to be delivered on Saturday and would be delivered on Monday with a free upgrade. Ok, that would be fine so long as it was delivered before the funeral at 11am. On Monday afternoon, I was notified that the flowers were unable to be delivered in time for the funeral. ARE YOU KIDDING ME?!?! I called to change the final delivery address to the family home and I had to deal with a snotty service rep who apparently didn't ensure the address would be able to be delivered to because I received another call the next day informing me that the address did "not exist." BS. Type it into Google and it's the first map that pops up. Inexcusable, unforgivable excuse for service. I am thoroughly disgusted with my experience and everyone whom I've told says I should demand my money back but frankly, I don't want to deal with the hassle and this joke of a company. This experience was a nightmare on top of enduring the sorrow of the entire situation. Thanks for nothing.

Date of experience: May 3, 2014
nancy S.
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It took me 4 tries to complete the order
May 3, 2014

It took me 4 tries to complete the order. You said i could use my amazon account but I couldn't figure out how. My fingers were playing staccato on the keys. If I do this in secret, monthly, will it get easier.

Date of experience: May 3, 2014
Neita M.
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You have to many hidden charges like a gaurante to be delivery for early morn. JThe flowers were very sparse, not full, really wished I had picked something else.

Date of experience: May 3, 2014
Darren E.
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Web site kept sending me around and around
May 3, 2014

Web site kept sending me around and around

Date of experience: May 3, 2014
Randy Y.
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May 3, 2014

Date of experience: May 3, 2014
Mary M.
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Ordering was easy the only down side was the small info about the magazine order if not paying attention I could be sucked in to something I did not wanted.

Date of experience: May 3, 2014
Julie C.
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Fast delivery and good customer service
May 3, 2014

Fast delivery and good customer service

Date of experience: May 3, 2014
Carolyn D.
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Flowers were sent to funeral home
May 3, 2014

Flowers were sent to funeral home. Arrived promptly, were fresh and beautiful. Were arranged a bit different than photo on website but were still beautiful and full and were of the same color and type of flowers as pictured. Cannot say anything bad about my first time experience ordering from here. Will definitely use this site in the future.

Date of experience: May 3, 2014
Alan P.
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Flowers looked great in photos...
May 3, 2014

Flowers looked great in photos... looking forward to seeing whats delivered..

Date of experience: May 3, 2014
Steve J.
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Really easy and fast
May 3, 2014

Really easy and fast

Date of experience: May 3, 2014
Nancy C.
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A bit redundant on order form
May 3, 2014

A bit redundant on order form

Date of experience: May 2, 2014
Kristen W.
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Thank you for waiving the delivery fee, my mom always sends me flowers on my bday but it's hard with money being so tight and that really helped.

Date of experience: May 2, 2014