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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Rivko K.
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My only negative was that I was shocked to see that additional almost $15 for 'service' (which isn't mentioned anywhere else, early on but...)

Date of experience: May 3, 2014
Heidi J.
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May 3, 2014

Date of experience: May 3, 2014
KJ Y.
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I sent the flowers to my sister and she said they were beautiful. I just wish the website would have given me the full price (including delivery cost) before it sent me to Paypal to pay for my order.

Date of experience: May 3, 2014
matt b.
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May 3, 2014

Date of experience: May 3, 2014
Josh b.
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May 3, 2014

Date of experience: May 3, 2014
Erica F.
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May 3, 2014

Date of experience: May 3, 2014
Sidney O.
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Your site was very easy to use
May 3, 2014

Your site was very easy to use.

Date of experience: May 3, 2014
Matt B.
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Website company was fine
May 3, 2014

Website company was fine. Local company failed to meet delivery timeline - almost missed business hours of delivery location. Website refunded express fee.

Date of experience: May 3, 2014
Mr S.
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Service/handling charge is 50% of my order!

Date of experience: May 3, 2014
dea F.
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Great customer service!
May 3, 2014

Great customer service!

Date of experience: May 3, 2014
June C.
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I had gone to another flower site earlier and when I went to check out it said it could take up to 4 extra days for delivery to a hospital. I backed out and went to this site to have the same bear sent to my son and it was delivered to him in the hospital the very next morning! It has cheered him up and made me feel great that I was able to get it to him so quickly!

Date of experience: May 3, 2014
Patricia B.
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This is a great company..
May 3, 2014

This is a great company. I will order again! We were so happy! Thank you very much!

Date of experience: May 3, 2014
Frank L.
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Easy and a lot to pick from
May 3, 2014

Easy and a lot to pick from.

Date of experience: May 3, 2014
shari s.
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May 3, 2014

Date of experience: May 3, 2014
mike V.
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U added ur service on last page = surprise let me know sooner. Still feel this service charge can be highlighted sooner than the final page.

Date of experience: May 3, 2014
Susan B.
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May 3, 2014

Date of experience: May 3, 2014
Lucille M.
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I would be more likely to order if the Service/Handling charge were shown upfront.

Date of experience: May 3, 2014
Mary X.
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May 3, 2014

Date of experience: May 3, 2014
Connie H.
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May 3, 2014

Date of experience: May 3, 2014
Shannon H.
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You need to warn buyers about the handling fee. I consider it misleading advertising that you didn't.

Date of experience: May 3, 2014