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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Kelly T. Did an EXCELLENT job resolving my issue.
The problem was I ordered the premium arrangement for our 35th anniversary and what was delivered looked like a Charlie Brown Christmas tree. I showed Kelly the pictures. She contacted the local florist, received an apology, put them on notice and gave me a full refund. Kudos to Kelly T. I will use this site again with the great hope that the quality of the flowers will match the website next time.
Prices were fair and it was exactly what I was looking for! I did a price comparison with 2 other online companies and a) found on your site exactly what I was looking for and b) although I could not find the same product on either of the other sites, what I was able to "settle on" was still more expensive! Thank you!
I was sent a picture of what was received and it didn't really look like a deluxe flower arraingment. BUt she was happy with them
The internet part of this transaction was great, if the Delivery goes well and the flowers are good - all of the above will stay true and I will absolutely sing your praises! Thank you so much! These flowers are for my Mothers 77th birthday.
100% success... completely satisfied, my Mom was all choked up when she called to tell me how beautiful the Flowers are. Thank you! Don
No complaints so far, easy to use site and great selection :)
So easy
Very user friendly web-site friendly customer service reps
I received an email notification PLUS a coupon because I did not complete my order the day before. I had some trouble with the completion of the order after I chose to pay with paypal. I clicked the Complete Order button, and was transferred to the home page with no verification or thank you for my order. I did not want to hit the back button and risk being charged again, so I waited to see if the order would post to my paypal account the next day. After I confirmed that the order had NOT posted, I followed the link on the email coupon to complete my order. I felt it was a nice way of requesting my business especially since I was a little hesitant from the day before. But with the coupon, I was willing to give you a second chance. So thanks!
Quick and easy, excellent selection and services
I'm grateful for the free shipping and handling. I was however confused by the extra eight dollar credit that was in original order that was not in this order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members