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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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olamidebashorun R.
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Very easy!
June 6, 2014

Very easy! Quick and to the point.

Date of experience: June 5, 2014
karina S.
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June 6, 2014

Date of experience: June 5, 2014
Cindy D.
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So far so good!
June 6, 2014

So far so good! Thank you!

Date of experience: June 5, 2014
Julie T.
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Lots of beautiful choices
June 6, 2014

Lots of beautiful choices. Easy enough website to negotiate however, would be more user friendly if instead of just a remove button on review page it had an edit button that allowed you to switch size and/or add more products.

Date of experience: June 5, 2014
Laura F.
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Paid for same day delivery and extra for within 4 hours of order. The florist couldn't complete the order and didn't contact anyone until the next day. After receiving a phone call from From You Flowers, the customer rep on callback argued with me that I was contacted by phone and e-mail even when I said I hadn't been. Turned out another rep had put that in from get trying to contact me that morning (the other rep didn't read the notes) and I received the email after I got off the phone with the callback rep. The second rep (original not my callback) contacted me and did what she could to rectify the problem.

Not entirely the company's fault the order wasn't delivered like it was supposed to but maybe a little more follow up with the local florists if you make a promise to deliver but don't follow thru to make sure it happens. Refund was given for same day and express but still a bit iffy on using the service again.

My mom did love the begonia, when she received it a day late.

Date of experience: June 5, 2014
Dianne H.
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June 6, 2014

Date of experience: June 5, 2014
Perion S.
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Flowers arrived as promised and looked identical to the online pictures. Card was well typed with no errors. Flowers arrived within a sufficient amount of time from placing the order. Overall a great experience, I will definitely use you guys again when I need to order more. Thanks

Date of experience: June 5, 2014
Keith D.
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June 6, 2014

Date of experience: June 5, 2014
Sharon W.
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I thought arrangement would be slightly larger for the price.
The arrangement was very nice and delivered in a timely manner.
Site was easy to use and had a large selection of arrangements.

Date of experience: June 5, 2014
Sue M.
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Theses were delivered to my Mother, who is in Arizona. She was thrilled with the freshness and quality of the order.

Date of experience: June 5, 2014
Josh G.
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June 6, 2014

Date of experience: June 5, 2014
J H.
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My order was Happy Birthday flowers for a very sick life-long friend. She was so surprised and called to tell me how beautiful they were, how fresh and how wonderful their aroma was! I think they really made her day! Thanks so much!

Date of experience: June 5, 2014
Justin V.
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June 6, 2014

Date of experience: June 5, 2014
helen m.
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First experience and awesome!
June 6, 2014

First experience and awesome!

Date of experience: June 5, 2014
daneez E.
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June 6, 2014

Date of experience: June 5, 2014
Ellen M.
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Best place ever to order flowers!
June 6, 2014

Best place ever to order flowers! Never been disappointed yet!

Date of experience: June 5, 2014
gerardo z.
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Not delivered on time but rest was good
June 6, 2014

Not delivered on time but rest was good

Date of experience: June 5, 2014
Jeff V.
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June 6, 2014

Date of experience: June 5, 2014
Carroll L.
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June 6, 2014

Date of experience: June 5, 2014
Mary S.
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June 6, 2014

Date of experience: June 5, 2014