On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
There was a issue with my order I paid extra for a earlier delivery time and there was supposed to be a balloon but it was delivered late and missing the balloon. I contacted the customer service line and got immediate results. The flowers were very beautiful but they missed the person it was supposed to go to so she will be receiving them tomorrow.
My granddaughter called me as soon as the flowers arrived and she was so excited. She said they were beautiful! Thank you so much for helping me make her day special.
The customer service was wonderful! Not only was the woman sweet and helpful as can be, but I had a timing issue with the person I was delivering to (she wasn't home without my knowledge) so the customer service rep called the delivery person and asked them to call and give them to a neighbor instead of leaving them unattended. She was so patient with me while I got the number etc... My friend that received them said they were BEAUTIFUL and fresh flowers!
Very easy, like that they are delivered by local flosist.
The shopping experience was great...I think asking if I'd buy from you again before the flowers are delivered/seen is asking a bit much. Based on the shopping experience, yes.but I have to see the product to give a valid answer.
Good overall but frustrating that there is no edit for the card message area when reviewing. I had a typo and in order to correct it I had to start all over again. That took some time.
Easy order and easy check out
I never received my order because I had to CANCEL it due to a failure to deliver as ordered, promised, discussed and PAID for.
I ordered flowers to be delivered to my daughter at school on the day of her 8th grade graduation. I paid extra to have guaranteed delivery between 9-12. At 1 p.m. I called because the flowers were NOT delivered. They said the flowers were on the truck and refunded the extra fee. At 5:15 p.m. the flowers were allegedly STILL on the truck and had NOT been delivered and I was FORCED to cancel delivery because my daughter had to leave the house for graduation.
I will NEVER use this company again and I would advise no one else to either until they can get their business practices straight.
Oh, they did process my refund immediately so I guess that's a positive. If there was a way to give NO stars, I would.
Have used your site for the past 3 occasions. Always pleased!
Keep sending coupons!
Quite easy
Went great. Wish there was a more definite delivery window because recipient of flowers was not home at time of delivery.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members