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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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kory S.
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The flowers were very nice and pleasantly arranged. Although there was an issue with my order, it was resolved promptly by courteous staff and I am overall very happy with the outcome of my order. The recipient of the flowers was, too!

Date of experience: June 9, 2014
dolores H.
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Awesome
June 9, 2014

Awesome

Date of experience: June 9, 2014
Patricia J.
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So far so good
June 9, 2014

So far so good. Let you know when the flowers have been delivered

Date of experience: June 9, 2014
Raymond B.
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I appreciated the shipping to b free since funds are limited these days

Date of experience: June 9, 2014
CC E.
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...
June 9, 2014

Date of experience: June 9, 2014
Piotr S.
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I am living outside of the US
June 9, 2014

I am living outside of the US. could not find the proper spot to put my country name in the order form.

Date of experience: June 9, 2014
Stu Q.
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The text in the message should be a in better font and the message font should be at least as large as the florist company name.

Date of experience: June 9, 2014
RS Q.
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I was very impressed with how promptly my questions were answered. The arrangement was beautiful! Great customer service!

Date of experience: June 9, 2014
La F.
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...
June 9, 2014

Date of experience: June 9, 2014
Tony A.
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...
June 9, 2014

Date of experience: June 9, 2014
Mel K.
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...
June 9, 2014

Date of experience: June 9, 2014
kim L.
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Great just waiting to see if the quality of flowers match shopping experience

Date of experience: June 9, 2014
HUMEIRA T.
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GOOD EXPERIENCE BUT I FEEL THE SAME DAY DELIVERY FEE OF $2.99 SHOULD NOT BE CHARGED WHEN ONE IS ALREADY PAYING $14.99 AS HANDLING/DELIVERY CHARGES

Date of experience: June 9, 2014
john l.
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...
June 9, 2014

Date of experience: June 9, 2014
Charles B.
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Flowers did not arrive in the guaranteed time.

Date of experience: June 8, 2014
cindie b.
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...
June 9, 2014

Date of experience: June 8, 2014
Jerry A.
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Very quick and easy,thank you, the plant is beautiful.

Date of experience: June 8, 2014
Designer i.
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Fast and easy!
June 9, 2014

Fast and easy! The only slightly negative is the deluxe could've had a few more blooms.

Date of experience: June 8, 2014
Leslie G.
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I'm buying sympathy flowers
June 9, 2014

I'm buying sympathy flowers. The last thing I want to have to deal with is opting out of a magazine subscription. Now I have to mail in forms to get my credit back? Not the experience I was hoping for.________
I received a response from a customer service rep clarifying that the subscription was free, however that didn't explain what ever $20 credit would be credited back to me when mailing in the opt out form.

With regards to the actual flowers, the delivery was prompt which was a plus. The card was seemingly hand written by a 13 year old boy and was unclear and sloppy. The arrangement also did not match the websites description or the pictures. When I ordered a "blue skies" arrangement, I was hoping for a blue themed arrangement, not a pink and yellow one reminiscent of a sweet 16 and not a funeral.

Date of experience: June 8, 2014
Paul M.
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Quick, easy, and at a great price too!
June 9, 2014

Quick, easy, and at a great price too! Thank you!

Date of experience: June 8, 2014