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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Patti U.
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You're asking questions I can't answer as I was not the recipient of the flowers, I was the sender. I can only HOPE that the recipient rec'd what I ordered.

I think shipping/handling charges are exorbitant.

Date of experience: June 23, 2014
Tara T.
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...
June 23, 2014

Date of experience: June 23, 2014
Shelly T.
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I placed 2 orders
June 23, 2014

I placed 2 orders. The order sent to Springfield was $5.00 more and I was very pleased with the arrangement. It was beautiful and exactly what the picture showed. I was disappointed with my order that was delivered to Rochelle. I did not think I got my money's worth.

Date of experience: June 23, 2014
SHIRLEY T.
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THANK YOU
June 23, 2014

THANK YOU.

Date of experience: June 23, 2014
Matthew P.
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Easy website to you
June 23, 2014

Easy website to you.

Date of experience: June 23, 2014
Terri M.
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Delivery time was great
June 23, 2014

Delivery time was great. Sent the flowers to my cousin and she said they were beautiful

Date of experience: June 23, 2014
Michelle J.
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Fast and easy to navigate
June 23, 2014

Fast and easy to navigate. Hoping flowers will be nice!

Date of experience: June 23, 2014
kyle D.
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The product was great, but unfortunately the flowers were not delivered before noon per the expedite option. Fortunately, fromyouflowers.com refunded the extra 4.99 that I had paid.

Date of experience: June 23, 2014
Kathleen Y.
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June 23, 2014

Date of experience: June 22, 2014
Sandra G.
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I have a free shipping code and the check out never gave me a place to use it. The code is 1226

Date of experience: June 22, 2014
Fran W.
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June 23, 2014

Date of experience: June 22, 2014
Rebecca D.
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Check spelling...
June 23, 2014

Check spelling...my name was spelled wrong on banner but correct on card.

Date of experience: June 22, 2014
Melissa I.
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June 23, 2014

Date of experience: June 22, 2014
Danielle Z.
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Ordering was very easy
June 23, 2014

Ordering was very easy. There was a problem with delivery times, but this was quickly and politely resolved.

Date of experience: June 22, 2014
carol b.
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Note: recipient name IS NOT Bradstreet, it is Martin

Date of experience: June 22, 2014
Lori W.
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June 23, 2014

Date of experience: June 22, 2014
Doc C.
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Overall I am very satisfied and the recipient seemed to ecstatic. I would have like to know the overall shipping prices before the final order screen. I thought the item received was nice, a better value than Pro Flowers and 1-800-Flowers, but I still feel like I get a better value walking into a shop... Overall, the convenience makes up for my perceived loss in value though and I am satisfied.

Date of experience: June 22, 2014
Linda D.
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The customer service people were very nice
June 23, 2014

The customer service people were very nice. However, as I stated before, the service charge is outrageous. Then when the order was not delivered in the 4 hour window I paid for, the service rep gave me a $15 gift certificate, however, this really only pays for the service charge. So to me it's not much of a "gift".

Date of experience: June 22, 2014
Maryann H.
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The flowers have not been delivered yet; but the website is user-friendly and easy to use.

Date of experience: June 22, 2014
maggie b.
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Very efficient
June 23, 2014

Very efficient. Thank you. I'm hoping it gets there on time.:)
I felt it was too small for the flowers that were used. They were seasonal and in abundance right now. I should have done it from my garden. It was pretty though. Just you know, smaller than it should have been.

Date of experience: June 22, 2014