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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered through you because I had a $10 discount card. When I put in the promotion code it only gave me $4 because the flowers were on sale. That is poor advertising! Then at the end they hit me with a $14.99 delivery charge - That is WAY too high! Not pleased. I hate misrepresentation!
Promised same day delivery - did not deliver.
Promised delivery following day with an apology included - did not deliver.
Will never use them again.
I wasn't going to place my order due to the expensive shipping. I was surprised when I was contacted with the free shipping offer. I was so pleased that your company cared enough to contact me. I wll definitely be putting you in my favorites and will recommend you to my friends and family. Thank you
I wish the service/handling fee is clearly mentioned before going into the billing process.
I received a phone call on the date of the delivery - the flowers would be delivered the next day. I was charged a separate fee to ensure same-day delivery. I don't understand why that was an option if the service was not going to be available. When the representative called me, I was not offered a refund of the same-day delivery charge. :(
Great selection of flowers at affordable prices. Painless ordering and payment method.
Pricey, but seemingly well worth it if the plant is healthy and delivered on-time...
It was easy and nice. Thank you
Best rate available online.
Quick fast easy to order
Didn't like that the sale price was showing all the way until the final page...that is why I stopped the order. Your free shipping brought me back...this time.
The overall experience was great with this company. They kept me posted on delivery issues and made every effort to get the bouquet to the event before it needed to be there. I was a bit disappointed in the arrangement. I didn't mind (and do understand) having to substitute some of the arrangement flowers. The colors were nice but the arrangement looked "tired" - roses past their prime and even the filler flowers not too fresh. I will definitely use this company again for their customer service.
Shipping charges "revealed" too late in the order process. I find this purposefully obsfuscatory.
Went very smoothly and was easy to find
Easy to navigate the site. Good selection and good prices, though the shipping/delivery fee was a bit hefty. I paid the extra fee for the flowers to be delivered before noon, but they were delivered in the afternoon instead.
Much Better price & great selection!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members