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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kathleen H.
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Would have liked to know how many pounds of candy is in the different baskets.

I also don't know for sure WHEN the basket arrived and I paid extra for it to get there in the morning. I don't think it did. I don't want to ask the recipient.

Date of experience: July 9, 2014
Fernando A.
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I don't like that the 14.99 charge didnt show up until after I had already entered my credit card information. I would have been nice to have a better idea of what the actual total will be prior to having to input my credit card information, or much earlier in the check out process. But, it appears this is standard practice for all flower shopping sites. So may be something I just have to live with as a consumer.

Date of experience: July 9, 2014
Aaron J.
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This gift was for my mother's birthday
July 9, 2014

This gift was for my mother's birthday. Unfortunately the basket was broken n two spots. The fruit is great and she is really enjoying the arrangement, b ut disappointed that the basket was damaged. Customer service offered a $20 discount on future purchase. That is appreciated.

Date of experience: July 9, 2014
R S.
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NEED TO ADD A BOX TO ENTER DISC CODES SOMEWHERE IN THE REVIEW ORDER PAGE

Date of experience: July 9, 2014
Vincent N.
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I would have liked the total estimated cost be disclosed prior to submitting payment info for order review. The folders came with a get well balloon when the occasion was for an anniversary.

Date of experience: July 9, 2014
Gavin D.
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July 9, 2014

Date of experience: July 9, 2014
Sarah B.
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I needed to change the wording on the card and they were able to do that no problem.

Date of experience: July 9, 2014
stacy d.
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July 9, 2014

Date of experience: July 9, 2014
shannon c.
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Thank you for the quick response when I thought the flowers weren't delivered...the florist put them on the porch in 98° weather but with the help of your customer service she got to them in time...Thank you

Date of experience: July 9, 2014
Darren C.
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July 9, 2014

Date of experience: July 9, 2014
Ron M.
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I wish the online ordering process included a field for comments/special instructions to be reviewed before the item is assembled/delivered.

Date of experience: July 9, 2014
David C.
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It was a simple process
July 9, 2014

It was a simple process. I did not personally see the end result, but the feedback I received was good. I am pleased with the overall experience.

Date of experience: July 9, 2014
Ronda M.
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Fast and easy, just would like confirmation the flowers arrived and were nice

Date of experience: July 9, 2014
Karen I.
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Website is easy to use
July 9, 2014

Website is easy to use

Date of experience: July 9, 2014
Proline S.
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July 9, 2014

Date of experience: July 9, 2014
Evelyn E.
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July 9, 2014

Date of experience: July 9, 2014
Marla E.
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No mention of 14.99 service/handling charge until order is completed...In the form of a Thank You For Your Order!
Tacky.

Date of experience: July 9, 2014
Carol K.
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I was dissapoint that the flowers didn't look like the picture.I know that you can't do that all of the time but was hoping for the exotic looking flowers in the arragement like the in the picture.

Date of experience: July 9, 2014
bob s.
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Did not get delivered on the day promised...also the credit offered was only good for "x" days; should be for as long as needed.

Date of experience: July 9, 2014
Fred E.
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July 9, 2014

Date of experience: July 9, 2014