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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Wendy H.
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0 helpful votes
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I never had any issues before, but this time I experienced a 14.99 additional fee. I was not expecting that. In the past I have placed an order within the same amount of time and never was I charged 14.99 for any additional service.

Date of experience: July 15, 2014
South Carolina
2 reviews
1 helpful vote
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This company deserves the one-star rating it receives on several review sites. Quality of the bouquets sent my wife on her birthday was awful, not anything like what I ordered and paid for. Two of the flower stalks held shriveled flowers. I will not order from them again. I only need to be burned once...

Date of experience: July 15, 2014
Noga S.
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July 15, 2014

Date of experience: July 15, 2014
MARY M.
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July 15, 2014

Date of experience: July 15, 2014
Josie W.
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First time buyer
July 15, 2014

First time buyer. Recipient very pleased with the freshness of the flowers and the arrangement.

Date of experience: July 15, 2014
David N.
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July 15, 2014

Date of experience: July 15, 2014
Mary C.
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This was an easy process
July 15, 2014

This was an easy process. Thanks

Date of experience: July 15, 2014
Ivan J.
0 reviews
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Very Good service and delivery in a good time
July 15, 2014

Very Good service and delivery in a good time.

Date of experience: July 15, 2014
SR U.
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Thank you very much!
July 15, 2014

Thank you very much! Very easy and beautiful arrangements!

Date of experience: July 15, 2014
joe l.
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July 15, 2014

Date of experience: July 15, 2014
Janis W.
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I found it difficult to edit my cart
July 15, 2014

I found it difficult to edit my cart. Had to start over a few times. There wasn't enough room to add my children's names to the signature on card.

Date of experience: July 15, 2014
Sherry H.
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If the flowers get there when they say they should and they look like there picture I will be happy

It is hard when you send funeral flowers to someone across the country. You can't really contact the bereaved and ask if they got there. 'From you flowers' actually called the funeral home and confirmed that the flowers were delivered for me.

Date of experience: July 15, 2014
Lisa W.
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July 15, 2014

Date of experience: July 15, 2014
Amy T.
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Order was dropped off at wrong address
July 15, 2014

Order was dropped off at wrong address. Went through numerous annoying phone calls with annoying reps at the call centre who were making it sound like I was lying about not receiving the flowers on time. Finally, flowers were delivered after 2 days. Never paying for this service again.

Date of experience: July 15, 2014
Frances R.
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First time using your site
July 15, 2014

First time using your site. Good selection of flowers, fast, easy to read directions. Am anxious to hear how my friend likes her birthday bouquet.

Heard from my friend, she loves the flowers.

Date of experience: July 15, 2014
Nicole Z.
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July 15, 2014

Date of experience: July 15, 2014
Grace O.
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Great choice on offer
July 15, 2014

Great choice on offer - quick and easy. Love to see payment options through paypal

Date of experience: July 15, 2014
JOANNE M.
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I had to start over several times, but, I don't know if it was computer error, your system, or me!

After I completed the order and sent it on, I read my incoming e-mails and here there was one from your company saying they would let me order free of delivery cost as you could see I was having problems completing my order. I would like to thank you for the offer, but I had already sent it in so I could not take advantage of it. However, I have never received such a kind offer before while ordering online. Thank you very much!

Then, I also received a discount price on a future order if ordered within two weeks. Thank you for that, too! Your company is so kind!

I did not see the floral arrangement but I received a phone call from a family member that was at her parents' home while it was delivered and they all said, "We have never seen a more beautiful flower arrangement." So, I thank you for that, too.

I will use your website again.

Joanne Marose

Date of experience: July 14, 2014
Bernadette S.
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Although I'm in a different state from where the delivery took place, I asked a relative to confirm delivery for me. She said they did arrive and they were beautiful. I asked her to take a picture for me so I can see them too.

Date of experience: July 14, 2014
Marie T.
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All items delivered in excellent time and were at least as good as pictured, if not better.

Date of experience: July 14, 2014