On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The online experience in the beginning was great. What I received was no what I expected. I called and spoke to a cs rep who offered a redelivery. Then she later called back to say that a redeliver was not available, so they would issue me a 50% refund to my bank account. Which actually I think they issued me a refund to my account with them. I'm satisfied they attempted to resolve the issue with me after speaking with a representative and requesting to go above her to a supervisor did she offer to redeliver a better bouquet. It was for my birthday, so it was a bit disappointing to get something different than I was expecting.
Thank you for the free shipping and handling. It means a lot.
Best same-day selection I found!
Great
Very satisfied with order and the numerous choices.
Since I did not see the flowers, I have no idea what they looked like. Both of my friends were pleased so my mission was accomplished. Your survey verbiage could be improved. Thanks.
So far, so good. We'll see pics of flrs...then know how good you are.:)
Recipient received flowers within 2-3 hours of order placed. Posted picture on line...Nice. :) Satisfied with arrangement...price and charges seemed a bit high. Thank you.
Had a lil problem tracking information but othan that everything was great got there when promised.
Good as long as the flowers get delivered in the right place. The flowers I ordered were suppose to be mainly blue which was a favorite color, and the bouquet was mainly orange.
Had a few issues but From you Flowers did a great job resolving them in a timely manner. I am VERY satisfied with this experience and my friend was ecstatic with the delivery!
I would have liked to known how much the service/handling charge was before I ordered. Some companies have free or reduced handling fees. However, the flowers were beautiful and my daughter was thrilled with them.
I just love this website! The birthday cake arrangement was for my mom :) she cried for 10 minutes because she said she's never seen something so beautiful and unique as this! Thank you so much :)) )
I expected a larger bouquet for the price. Site did not accurately describe arrangement.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members