On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Was extremely upset and I extremely disappointed when I saw the sympathy plant that I ordered for my cousin's funeral. I paid more for the premium plant because your website states it will be larger and or have more plants. It was very small, not what I expected at all! I am not happy at all with the plant, it was embarrassing to say the least! One of the smallest plants there. Your website with your added fees are a ripoff. Just about half of the total price was for delivery and handling, over $20. No wonder the plant was so small because the florist probably got ripped off as well. For a premium plant that retails for $55 it was a rip off! I would hate to see the regular plant. I will never use you service again and will tell everyone I know to stay away from your website to purchase flowers!
Bait and switch! With additional charges at last step. BS. Never use you again and would tell friends to avoid you as well.
Always use from you flowers, they have no hidden fees, beautiful flowers and great prices.
Perfectly easy transaction. Couldn't give a higher rating on my likelihood to recommend your site until I see the flowers.
Thank you for making it very easy to purchase flowers. Your site was easy to navigate and to check out!
I love ordering through your site. Always on time and beautiful flowers
I paid the extra $4.99 to expedite the delivery. The delivery was not made until the afternoon. Guess I will try another florist who will deliver on time.
The only issue I had was the florist said they didn't receive the order so It could not be delivered July 24 like it was supposed to be. However the flowers were upgraded and were delievered promptly the next day. I was very satisfied with the flowers.
The flowers were ok, the problem was the delivery from the florist, they were late and did not follow the instructions either upon delivery. Customer service was good thought.
The delivery was scheduled to be there before 12:00pm and did not arrive until after 3:00pm. Once the staff read my review they quickly refunded the money for expedited delivery.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members