On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
A service and handling charge isn't common with other flower vendors. It was s surprise additional cost "snuck in"
A little pricey for what I was expecting... But oh my! When I saw the picture of what was delivered--WOW! So worth it! I got the cheapest, smallest option and it far exceeded my expectations!
Very convenient. Can't wait to see the product. Product price was great. Delivery about equaled product cost though. However it was delivered within two hours which was great.
The flowers received looked more like a different order. I thought I ordered "Sugar and Sweet", but the flowers delivered looked more like "Rose and Lily Celebration". It could be my mistake, but the vase was clear, not red, and the bow was hot pink, not pastel pink.
Message on "card" disappeared and had to start over. $14.99 plus additional $4.99 for delivery...$20 delivery was never mentioned until order process was over. Not a good surprise. Not good for customer satisfaction or continued use of your services. Disappointed. I paid the extra $4.99 for delivery prior to noon...not delivered. Was assured delivery by 4:00...did not happen. Was promised delivery at home address sometime that same evening...did not happen. Was promised no charge with next arrangement free of charge...have had no written confirmation of that yet.
The product delivered was nothing even close to what was shown on the website. I paid for.99 extra to have the flowers delivered by noon, they did not show up. I called customer service and told them about the situation. The flowers arrived two and a half hours late and were not the correct order. Needless to say I am very dissatisfied. If you would like a picture of what was recieved I can certainly email those to you.
If you stop bothering me about this I would have given you higher ratings. However, I, personally did not receive the flowers so all questions are non-applicable. They were sent to a funeral home for a wake. Dah!
I do not understand what the handling fee is for. If the flowers are 39.99 then that should be the bottom line. I understand the cost of delivery and express delivery, but not the handling fee.
The premium flowers I paid for were very small and shabby. Looked like less flowers than the lowest priced bouquet. I'm disappointed with what I sent.
Needed flowers quick so had to go with less. That's life.
Ordered a purple arrangement for my Grandmother's 90th birthday and she loved them!
I just wish the price that I saw reflected the arrangement shown. I didn't like that you had to choose "deluxe" and pay more later to get what you are selecting and is shown for a certain price.
Otherwise, loved the tasteful floral arrangements. Just want to know up front the actual price for the arrangement shown that you are choosing.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members