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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Angie C.
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July 29, 2014

Date of experience: July 29, 2014
Kandi E.
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Very smooth
July 29, 2014

Very smooth. I look forward to receiving feedback on the flowers from the family. Thank you!

Date of experience: July 29, 2014
adam m.
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July 29, 2014

Date of experience: July 29, 2014
Lawrence C.
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Website was easy to use
July 29, 2014

Website was easy to use. Let's see how the service is. So far - really good. After delivery I was satisfied with the product and service.

Date of experience: July 29, 2014
Pam S.
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Delivery fee too high
July 29, 2014

Delivery fee too high- otherwise nice selection/ easy site. Problem is the bouquet they sent was NOTHING like the photo of the bouquet I chose. It actually contained ZERO roses which were shown in the photo, which felt like a "switch and bait".Customer service was extremely nice and pursued rectifying by sending another bouquet, but it got there late on a Friday,and was sort of wasted. I appreciate the customer service, but was let down by the experience.

Date of experience: July 29, 2014
Dawn B.
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I sent a plant to my sister for a memorial service, she received them the same day I ordered, and was thrilled with the quality of the plant she received. I am very pleased with the service I have received and will be purchasing gifts again in the future.

Date of experience: July 29, 2014
Jennifer V.
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Should mention shipping fees before your purchase. Balloons are overpriced and I ordered deluxe bouquet which didn't even look like the picture on the website when it arrived.

Date of experience: July 29, 2014
C T.
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Initially, ordering was simple and easy
July 29, 2014

Initially, ordering was simple and easy. Unfortunately, the flowers were not delievered on the day I had requested. Customer serviced called and explained, offered me an upgrade on the flowers, as well as a refund of my delievery charges. The flowers were delievered the next morning, and do appear to have been upgraded. I was very happy with the product. The refund was done as a credit on another purchase to be used within 2 weeks, which I was a bit disappointed with.

Date of experience: July 29, 2014
Julianne X.
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July 29, 2014

Date of experience: July 29, 2014
Debra L.
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All charges should be displayed upfront
July 29, 2014

All charges should be displayed upfront. Surprised at the additional charges and did not give me same day delivery even though site stated it would.

Date of experience: July 29, 2014
Alisa L.
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July 29, 2014

Date of experience: July 29, 2014
Matt G.
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July 29, 2014

Date of experience: July 29, 2014
Evan C.
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July 29, 2014

Date of experience: July 29, 2014
Becky W.
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Much smaller than pictured on website even though I ordered the deluxe. The order process was very easy, the delivery was fast, just a little disappointed in the picture the recipient sent to me. I'll ask more questions before ordering again. Thank you.

Date of experience: July 28, 2014
Ross I.
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July 29, 2014

Date of experience: July 28, 2014
Jonetta L.
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Thumbs up!
July 29, 2014

Thumbs up! The florist called to tell me they could not honor my same-day delivery request but as a consolation they upgraded the order. The bear & floral arrangement with the 2 smiley-faced flowers were a hit. I was very satisfied. The only suggestion I would make is to give some space on the order site for customer to type any special requests about their preferences.

Date of experience: July 28, 2014
christy c.
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July 29, 2014

Date of experience: July 28, 2014
Robert G.
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July 29, 2014

Date of experience: July 28, 2014
Karen V.
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So far it has been easy and efficient and beautiful choices to pick from

Date of experience: July 28, 2014
Sally T.
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It was quick and easy and like the discount
July 29, 2014

It was quick and easy and like the discount

Date of experience: July 28, 2014