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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Everything looked good and worked well. I hope the flowers arrive on time and are fresh.
UPDATE POST-DELIVERY
Flowers were fresh and delivered on time. However, they looked substantially different than what I ordered. I know local florists have to make changes to the selection and colors on the site, but I don't feel like the arrangement that was delivered remotely resembled what I had ordered. I ordered an all-pink arrangement with Lillies and Wax Flowers; I got a pretty, colorful arrangement with Sunflowers and Irises. It wasn't bad, just not what I expected.
I love your website except for one thing - I could not find delivery info until I was ready to check out. $14.99 was a big surprise!
There was nothing wrong with ordering but I seldom recommend any business to others. That would include yours.
Easy and convenient, but there is no updating from the time of ordering to the time of delivery; you must wait until the order is delivered until you get notice of delivery. That can be nerve-wracking when you're sending a gift, but my order was delivered on-time and looked very nice.
I hope, I didn't make a mistake by giving 5 star to all 3 questions and tomorrow receive a horrible flower arrangement&in a late evening.
Great, Later on I find out my order delivered on 11Am. The only thing I am not sure is How they took care of the note was typed or written by hand :( ?
The $15 "service" fee was hidden until the end. Not a pleasant surprise. The $15 "savings" using the Entertainment Book was strictly an illusion. Next time I will call a florist directly and save this significant charge.
The recipient was delighted with the flower arrangement received and I am appreciative that was the case.
Great experience
I put in an order for a same day delivery and it was well before the cut off time. Thinking all was well and the flowers had been delivered I didn't give it a second thought. I then received a phone call saying that they were unable to complete the order in the area that I had placed it and so the order was not going to go out on that date. I was so disappointed as I wanted them there that day and I wasn't informed that they would not go out until it was WAY too late to place a same day order with another company (after 5p). I was left with no alternative but to go ahead with the order for the following day. Not happy about that but they did offer to upgrade the bouquet (although I have no idea what it looked like) and that all "Same Day' charges would be taken off. So far I have not seen that come across my bank account. Then I got an email for $10 off of my (next) purchase...(Not ordering again, can't count on them). I wish they had called me sooner so that I would have had a choice of another florist for that day...or offered to not charge me for this order since it was their mistake in hopes that they would win me back as a customer!
Was pleased with everything except the 14.99 service charge.
Good selection, quick delivery
Got a call had to change flower because tulips were not in season, was upset but flower was switched with another kind. Should not have happened. If flowers are out of season, should not be able to be ordered and comment should be given of substitute flowers.
Flowers were delivered on time and my sister said they were beautiful!
The flowers are lovely. My only request is to know how to go back to change my written message.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members