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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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sam N.
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The flowers were nice
August 4, 2014

The flowers were nice. The pictures made it seem bigger. Delivery was good. The price was high, but nothing went wrong so it was acceptable.

Date of experience: August 4, 2014
Gail R.
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It was easy ordering, I had up graded to a bigger selection and I was sent a small pot looked like a 4in pot. I paid extra but didn't get extra. The flowers were not yellow like shown in the picture, I was trying to cheer this person up with bright color flowers, they were not. I was very disappointed in the small pot and the colors, for that price it should have been a bigger pot that is what I paid for,,,,,Very Disappointed...

Date of experience: August 4, 2014
James V.
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The flowers were beautiful and true to the catalog picture.

Date of experience: August 4, 2014
Anne D.
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I will definitely use this again
August 4, 2014

I will definitely use this again.

Date of experience: August 4, 2014
Sylvia W.
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Plus you spelled my name wrong!
August 4, 2014

Plus you spelled my name wrong!

Date of experience: August 4, 2014
Rusty W.
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Just hope it shows up on time and the flowers turn out the way they are displayed on the website. Fresh and beautiful. We shall see

Following up to this survey, after receiving the product I was a little disappointed. The flowers did look fresh and beautiful. The problem was, I did a double upgrade and got the deluxe flowers, however, the flowers looked more standard/basic than anything. With the few flowers my wife did receive, I would hate to see what the basic package looked like.

Date of experience: August 3, 2014
Eduardo N.
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...
August 4, 2014

Date of experience: August 3, 2014
Bruce W.
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...
August 4, 2014

Date of experience: August 3, 2014
Bruce P.
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Service/ handling cost was a surprise but after my wife called me about her surprise and how beautiful the arrangement was, I'll use you again.

Date of experience: August 3, 2014
Linda F.
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VERY PLEASED WITH THE SERVICE RECEIVED
August 4, 2014

VERY PLEASED WITH THE SERVICE RECEIVED

Date of experience: August 3, 2014
Joyce H.
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My friend received the beautiful vase of flowers and was thrilled (it was a birthday gift). The florist did a great job as she was well pleased. Thank you! - from Joyce Hatcher

Date of experience: August 3, 2014
Anna B.
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Wish there was a breakdown of expenses (delivery surcharge, etc) on your front page. It was disappointing to discover during check out that it added another fee that was almost half the cost of the bouquet.

Update: asked for the recepient to send me a picture of their arrangement. Disappointed! I upgraded and payed for the premium bouquet but the delivered arrangement was very small. Only had 3 roses, 4 Lilliesand a bunch of fill. Very lacking. Would NOT upgrade again.

Date of experience: August 3, 2014
Desiree h.
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There were some additional charges that came as a bit of a surprise at the end, better to be up front. I appreciate being able to send flowers last minute though.

Date of experience: August 3, 2014
Carmen G.
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...
August 4, 2014

Date of experience: August 3, 2014
JUDY M.
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QUICK & EASY
August 4, 2014

QUICK & EASY

Date of experience: August 3, 2014
S Z.
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August 4, 2014

Date of experience: August 3, 2014
Linda S.
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This site was very user friendly, If the delivery looks like the picture and arrives on time I will be completely satisfied. Thanks

Date of experience: August 3, 2014
Donna u.
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I sent the plant to my son and daughter in law for there new home together. It was just as it was pictured. Ordered it from NJ. Thank you

Date of experience: August 3, 2014
Bianca B.
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August 4, 2014

Date of experience: August 3, 2014
Joy F.
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Very quick to order and the price was very reasonable

Date of experience: August 3, 2014