From You FlowersReviews 147,189

Nice site! I was very happy with this business. They had a great selection with very fair prices. This was the first time that I purchased flowers from them. We had them delivered to our brother in law in CA, and they were delivered on the same day that I ordered them. He took a picture of the bouquet, and they were beautiful. It matched the picture on their Web site. I called them after I originally placed the order online, with a couple of questions about their service, and the lady answered my questions and was very helpful. I definitely recommend them, and I will purchase flowers from them again.

Unfortunately, I paid for my order to be expedited, and it did not arrive on time. What made the experience worse is I had to call customer service 3 times for an update. I was told that someone would contact me with an update, and I never received a phone call, so I had to call again. I understand things can occur, but this has happened with other vendors, and they would refund me for the order. I assume the "Satisfaction Guarantee" is conditional. I was told I would only receive the $4.99 expedite fee back. Very disappointed in the customer service throughout this entire process.