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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tommelita M.
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Ordered flowers according to picture on web and when it was delivered it wasn't the same. Totally different...wouldn't order again from the site.

Date of experience: August 10, 2014
Theresa G.
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THE FLOWERS WERE ABSOLUTLEY BEAUTIFUL, FRESH, & FRAGRANT. RECIPIENT WAS
VERY PLEASED.

Theresa

Date of experience: August 10, 2014
Sweet g.
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You sent a new boyfriend an I love you bear and now he's not speaking to me. It was suppose to be a basic plain bear with a couple roses

Date of experience: August 10, 2014
charlie Y.
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Ordering the flowers was a very last minute idea, about 1:00am and I needed them delivered before noon. It happened, everything was perfect and the arrangement took her breath away. I will definitely be back!

Date of experience: August 10, 2014
pat k.
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...
August 10, 2014

Date of experience: August 10, 2014
M H.
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...
August 10, 2014

Date of experience: August 10, 2014
james S.
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...
August 10, 2014

Date of experience: August 10, 2014
Christie C.
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...
August 10, 2014

Date of experience: August 10, 2014
john G.
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Good so far
August 10, 2014

Good so far. Hope they follow through with quality of flowers

Date of experience: August 10, 2014
Carol G.
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...
August 10, 2014

Date of experience: August 10, 2014
Steven S.
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...
August 10, 2014

Date of experience: August 10, 2014
richard r.
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Delivered on time and nice flowers
August 10, 2014

Delivered on time and nice flowers

Date of experience: August 10, 2014
Ryan Z.
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I didn't appreciate the "surprise" service...
August 10, 2014

I didn't appreciate the "surprise" service charge that doesn't show up until checkout. If it weren't for the fee being waived, I'd have abandoned the cart.

Date of experience: August 10, 2014
RAY G.
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Had a surprise birthday come up at the office
August 10, 2014

Had a surprise birthday come up at the office. Ordered in the morning and the flowers were delivered in the afternoon. Nice save.

Date of experience: August 10, 2014
oreesha O.
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Free shipping offer was great!
August 10, 2014

Free shipping offer was great! Very fast delivery.

Date of experience: August 10, 2014
Trevor B.
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...
August 10, 2014

Date of experience: August 10, 2014
Larry M.
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You should state from the outset that there will be a handling fee added to an order. The way you do it leaves a sour taste and borders on dishonesty.

Date of experience: August 10, 2014
Cindy M.
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I kept having problems using PayPal..
August 10, 2014

I kept having problems using PayPal. Going between your site and theirs to log in, things kept timing out and when I'd try to go back to your page, my cart would be empty (occasionally, I could find no cart link!) I think I had to start over 3x! Finally ran through the motions frequently enough, so that I had every step memorized. You need to increase your shopping cart time-out to perhaps 10 minutes. There are a lot of interruptions in daily life and using paypal should not have made it that much more time-consuming! Just a little more elbow room is needed on the timer! (c;

Date of experience: August 10, 2014
CAMELLIA T.
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I always gifted my friend on usa from fromyouflower website and my friend were so happy.easy chose,easy pay,easy deilvery

Date of experience: August 10, 2014
Theresa M.
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Easy...
August 10, 2014

Easy...thanks. The friend who received them wasvery pleased!

Date of experience: August 9, 2014