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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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L S.
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I checked the lowered priced version of the bouquet I selected and was charged for the mid-priced version. I also had to start over 3 times because I had to click on a separate browser tab to get the address of the recipient.

Date of experience: August 10, 2014
Faith w.
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August 10, 2014

Date of experience: August 10, 2014
Justin G.
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It was fast and easy, they got to the point and still had everything I needed to surprise the person I wanted to get the flowers for.

Date of experience: August 10, 2014
Rayallen L.
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August 10, 2014

Date of experience: August 10, 2014
Monica D.
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I appreciated calls to me about delivery time and order changes.

Date of experience: August 10, 2014
Marco M.
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August 10, 2014

Date of experience: August 10, 2014
Lib Y.
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You need to clearly notify the customer that the delivery charge will be an extra $15 on top of the total! Before the final confirmation page, that is. You sort of just sneak it in at the end.

Date of experience: August 10, 2014
Eve L.
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Was confused about 'service and handling fee' as this wasn't mentioned until right at the end.

Date of experience: August 10, 2014
Stephanie N.
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I received a phone call within an hour of my order from the florist. The flowers were delivered quickly.

Date of experience: August 10, 2014
Suzanna S.
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August 10, 2014

Date of experience: August 10, 2014
Afroza L.
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August 10, 2014

Date of experience: August 10, 2014
Brian X.
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I ordered fromyouflowers.com for an anniversary present for my wife. It was supposed to be a surprise, but instead the flowers came 4 days early. I mean, thats the whole point, right? To deliver on the correct day. The card was also wrong, had terrible grammatical errors, and looked like it was written by a 5 year old. When I called and asked for a refund, I was put on hold for ten minutes, and was then asked if I wanted to have them delivered, again, on the correct day. No thanks. Surprise was ruined, product was garbage, customer service was crap. NEVER AGAIN

Date of experience: August 10, 2014
Ronny L.
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The color of The Bear was diferent than The picture

Date of experience: August 10, 2014
ROYAL W.
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August 10, 2014

Date of experience: August 10, 2014
Andre N.
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Easy and fast to order:-)
August 10, 2014

Easy and fast to order:-)
I asked for a faster delivery, and they did it:-)
Great service and experience!

Date of experience: August 10, 2014
RAY D.
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East and ok
August 10, 2014

East and ok

Date of experience: August 10, 2014
Mo I.
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Shopping experience was an overall 4/5
August 10, 2014

Shopping experience was an overall 4/5.

Customer service was a 6/5 (Nina was especially helpful)

Delivery was 3/5 -- the gift was delivered a day earlier.

Date of experience: August 10, 2014
Misty A.
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August 10, 2014

Date of experience: August 10, 2014
Barbara R.
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The funeral spray was very beautiful
August 10, 2014

The funeral spray was very beautiful. I really don't remember it having red in it in the picture but the actual spray did. That was no problem at all. It was truly was lovely.

Date of experience: August 10, 2014
Peter C.
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August 10, 2014

Date of experience: August 10, 2014