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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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jessica O.
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August 15, 2014

Date of experience: August 15, 2014
stephanie W.
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It was a gift and the recipient was very pleased
August 15, 2014

It was a gift and the recipient was very pleased.

Date of experience: August 15, 2014
Eric B.
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This is the second order they got wrong in less than a month, the first they apologized and gave me a 15.00 gift certificate and the recipient of the flowers got a small three rose arrangement from the florist and an apology. Ok, things happen they made it right...I use the gift certificate to place another order for same day delivery, later they called me and apologized that they would not be able to make the delivery on time which was for a birthday. They promised next day delivery and an upgrade in the actual arrangement and to credit my account for the delivery fee along with the processing fee and take an additional 10% off. The flowers did arrive the next day and they were not impressive in anyway. I could have gotten them in shoprite. I have to wait and see if they really credit my account.

Date of experience: August 15, 2014
Jaime K.
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Easy peazy!
August 15, 2014

Easy peazy! Thank you for the opportunity to use your business. You helped in a pinch. My step mom loved them and it helped add to her special birthday. Thank you.

Date of experience: August 15, 2014
Michael D.
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I paid extra for guarantee delivery before 12 pm, yet the item was delivered well after 1 pm. I would like to be reimbursed the $5 I paid for the delivery please. Thank you.

Date of experience: August 15, 2014
Michael P.
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Nice selection; easy process, fair prices
August 15, 2014

Nice selection; easy process, fair prices.

Date of experience: August 15, 2014
adele I.
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The quality of the flowers cannot be disputed
August 15, 2014

The quality of the flowers cannot be disputed. However the quantity did not reflect the price nor the past purchases. Very dissatisfied will never allow the florist to design bouquet again

Date of experience: August 15, 2014
Debbie M.
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Quick and easy with a nice selection and great prices too!

Date of experience: August 15, 2014
Aaron W.
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August 15, 2014

Date of experience: August 15, 2014
Tyler U.
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Straightforward and fast <3
August 15, 2014

Straightforward and fast <3

Date of experience: August 15, 2014
Joseph P.
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It is hard to edit an order you almost have to start all over if you make a mistake.

Date of experience: August 15, 2014
Scott S.
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August 15, 2014

Date of experience: August 15, 2014
Sherri F.
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Easy site to use, looks like great products
August 15, 2014

Easy site to use, looks like great products. Wish I could see a picture of the exact basket and balloons I'm sending since I'm in another state. Any chance of a pic sent to my email? :)

Date of experience: August 15, 2014
Jack H.
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$14 handeling fee on the last page almost made me cancel my order.

Date of experience: August 15, 2014
Nickolaj S.
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It would be nice if you can show the shipping & handling charges at the beginning. Not to surprise the customers at the very end.
And something else - I was thinking that there will be a real greeting card attached to the flowers, not one ugly cut and attached with paper-clip piece of paper.

Date of experience: August 15, 2014
Andy C.
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I would like the option of picking the assorted balloon colors.

Date of experience: August 15, 2014
ted Q.
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August 15, 2014

Date of experience: August 15, 2014
Anna S.
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August 15, 2014

Date of experience: August 15, 2014
Lisa B.
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August 15, 2014

Date of experience: August 15, 2014
W S.
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Very vrey easy to place order
August 15, 2014

Very vrey easy to place order.

Date of experience: August 15, 2014