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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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stacey c.
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August 16, 2014

Date of experience: August 16, 2014
Gigi d.
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August 16, 2014

Date of experience: August 16, 2014
diane l.
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Seemed easy
August 16, 2014

Seemed easy.

Date of experience: August 16, 2014
Debra j.
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Good
August 16, 2014

Good

Date of experience: August 16, 2014
sandy I.
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Prices are good, site works well, 14.95 service and handling at checkout suck! The flowers were delivered to a distant location so I was not able to actually see them, I was sent a photo and they look very nice.
I would consider your firm if the need to send flowers arises again but now when I compare prices of other vendors will know that your site has a hidden $15 cost.

Date of experience: August 16, 2014
James O.
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Great follow up process to close the sale
August 16, 2014

Great follow up process to close the sale

Date of experience: August 15, 2014
David S.
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Everything was done fast and great!
August 16, 2014

Everything was done fast and great!

Date of experience: August 15, 2014
Aaron I.
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August 16, 2014

Date of experience: August 15, 2014
david f.
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August 16, 2014

Date of experience: August 15, 2014
Laurie G.
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August 16, 2014

Date of experience: August 15, 2014
Toya F.
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Wonderful store
August 16, 2014

Wonderful store

Date of experience: August 15, 2014
Pam S.
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The order was beautiful, but the flower selection seemed a little plain.

Date of experience: August 15, 2014
Rebecca Z.
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August 16, 2014

Date of experience: August 15, 2014
Melissa H.
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I am impressed!
August 16, 2014

I am impressed!

Date of experience: August 15, 2014
Patty J.
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I ordered the same bouquet for two different individuals at separate times. Both said that the flowers were lovely.

The acrylic lemonade pitcher used as the vase was a big hit. My sister has been making drinks in hers all summer even for special guest occasions.

I was unaware of the $15 delivery charge the first time I ordered until 90% of the way through the process. I would have appreciated knowing how much the delivery charge was upfront. Sadly, the delivery charge you added made the discount I received for using your service disappear. It definitely impacted how I felt about my experience. It is something to consider before ordering.

Date of experience: August 15, 2014
Betty D.
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The product was great but I paid extra for it to arrive before noon and it got there at 6pm.

Date of experience: August 15, 2014
Matt W.
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Best, most affordable flower delivery site I found. Excellent selection - can't stress that enough. Got to my girlfriend's hotel on time and she as absolutely thrilled - the vase (mug) looked even better than it did online. Next time I need to send flowers but can't use a local shop, I'll be using this site for sure.

Date of experience: August 15, 2014
Kathy S.
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Thought the service/handling fees were a bit high. The bouqet of flowers were delivered in a very timely manner & arrived fresh & lovely. Recipient was very happy w/ the flowers. I thought they were very pretty, but ever so slightly disappointed that the bouquet was not as full as the one shown on your web page. Other than that, I would say that overall I was quite satisfied w/ my shopping experience & the goods rcvd.

Date of experience: August 15, 2014
Brian A.
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August 16, 2014

Date of experience: August 15, 2014
Jeremee P.
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August 15, 2014

Date of experience: August 15, 2014