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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Pending delivery within the allotted 4 hour window... This is a 5* service... Revised*... The order came and in my opinion... The service is perfect!
$14.99 Service/Handling fee added at last page?
The page says "Same day flower delivery Florist Designed Bouquet From $23.99" Well $23.99 is not what is pictured, it is a mini version and shipping is not included in this price. Put the price $49.97 on the first page.
My online order went smoothly. However, I have a suggestion for improvement: The "Message" should be able to edit when at the Order Review. The deliver charges is too expensive (about $15.00)considering the flower shop you contacted to make the flower arrangement and delivery is just around the corner. The fact that the delivery is just around the corner from the place of origin of the flower shop, it was delivered late! However, your customer service reacted fast to credit back the additional amount I paid for morning delivery to me.
The flowers were ordered well in advanced with the expedited handling (delivered before noon). Short story long, the flowers had yet to be delivered at 1:00 pm. I called and the florist as behind and my expedited fee was waived ( very good customer service). The product was soon delivered within the hour that was noted in my customer service phonecall. I ordered the deluxe and I was thoroughly disappointed as it was delivered to a lesser quality than advertised. (Smaller than advertised and the flowers not even bloomed). The only thing that went well was the customer service after the purchase in my mind already failed. Makes me wondered if it is because you fail often and are skilled at the customer service after the fact. Disappointed.
This is my first time. Quick and easy. However, the proof will be in the pudding. I will check with the recipient to see if the quality of the basket is what I am expecting.
Too much money charged for handling fees.
Fast, Simple and inexpensive compared to many other online flower shops.
The order was sent to a family member and they were delighted. Need I say more?:-)
It was delivered after I paid for the extra part of having it delivered by noon next time I will not spend the money cause I was upset that it was late and I had them stay at home waiting for the flowers to show up
The arrangement was beautiful and was a great value for the price. The picture of the bouquet online was pretty close to the actual arrangement that was delivered. The picture online may have had a bit more filler to make the bouquet look larger, but not by much. I would purchase flowers from them again!
Huge selection and good prices!
Nice website and easy no hassle choices with SUPER FAIR prices! However, after I actually placed my order the price jumped up!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members