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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Chris C.
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August 19, 2014

Date of experience: August 18, 2014
saul m.
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August 19, 2014

Date of experience: August 18, 2014
patty s.
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Really easy site to use
August 19, 2014

Really easy site to use. This is my first experience with your company and I am pleased so far. My flowers won't be delivered for four days but I'm sure I will be pleased. Also, it was nice to save a little money.

Date of experience: August 18, 2014
Gabi L.
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August 19, 2014

Date of experience: August 18, 2014
Lillian L.
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A nice variety, a little overprice after all addings.

Date of experience: August 18, 2014
Zach I.
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Your system isn't friendly to see a total amount before you get to the last phase of checkout and it is hard to change to a different flower arrangement without re-entering all of the billing/delivery info.

Date of experience: August 18, 2014
David G.
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I would gladly use this company again
August 19, 2014

I would gladly use this company again. Most importantly, the recipient was very happy with the floral arrangement. Secondly, I live in Australia and had some questions. 'Jeanette' handled my correspondence and was excellent. She was a prompt, efficient and courteous correspondent. Without her help I probably would have looked elsewhere to purchase the gift. The product was easy to order and all went well. My only concern was that I was not aware of the $14 fee until it appeared as though 'tacked on' at the final checkout. True, I should have looked more carefully at the relevant pages in the website, but I also think the company should place this charge in a more prominent position on the website.

Date of experience: August 18, 2014
Chrishi D.
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August 18, 2014

Date of experience: August 18, 2014
ARTUR Y.
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I think you shouldn't charge any extra handling fee...

Date of experience: August 18, 2014
DOROTHY M.
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I LOVE YOUR PRICES AWSOME
August 18, 2014

I LOVE YOUR PRICES AWSOME

Date of experience: August 18, 2014
sarah D.
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Overall it was a good experience, however the site did not mention the service/handling fee till I was about to place the order. I suggest the site have it written elsewhere so customers are aware of the price of this fee.

Date of experience: August 18, 2014
Nancy R.
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I hate the fact that you hide the service charge until after you fill out everything.

Date of experience: August 18, 2014
Antoinette d.
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Great selection...
August 18, 2014

Great selection...easy ordering...and quick delivery! Very happy!Marque loved the basket!

Date of experience: August 18, 2014
Cheryl S.
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The arrangement was beautiful
August 18, 2014

The arrangement was beautiful.

Date of experience: August 18, 2014
Deborah J.
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August 18, 2014

Date of experience: August 18, 2014
Jean R.
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It would be nice if shipping and handling costs were shown before the last screen for checkout. Just comes as a surprise at the end.

Date of experience: August 18, 2014
Connie U.
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I was supprised at how fast the flowers were delivered.

Date of experience: August 18, 2014
Michelle F.
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Great online service
August 18, 2014

Great online service. I didn't know what to get my sister for her Birthday! I placed order day before her B-day for next day delivery. My sister sent a pic text they look beautiful and she said they were! I will use them in future for balloon bouquets for my niece and nephew B-day surprise!

Date of experience: August 18, 2014
steve H.
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Like the free shipping
August 18, 2014

Like the free shipping

Date of experience: August 18, 2014
Jay B.
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August 18, 2014

Date of experience: August 18, 2014