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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jo M.
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I think the delivery service fee is way too expensive. We only charge $5.00 delivery fee in our town.

Date of experience: August 24, 2014
Stuart A.
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PayPal integration/workflow is poor
August 24, 2014

PayPal integration/workflow is poor.

Date of experience: August 24, 2014
leo B.
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...
August 24, 2014

Date of experience: August 24, 2014
mary U.
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Lots of selections
August 24, 2014

Lots of selections. Nice prices

Date of experience: August 24, 2014
Jessica V.
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August 24, 2014

Date of experience: August 24, 2014
Yunior E.
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Awesome
August 24, 2014

Awesome

Date of experience: August 24, 2014
Dianna F.
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...
August 24, 2014

Date of experience: August 24, 2014
Betty K.
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I really liked the email telling me my flower order had been delivered. My mother sent me a "Thank you" text, with a picture of the beautiful flowers, minutes after the delivery confirmation. I thought the service & delivery fee was a little steep, but was thrilled with the product.

Date of experience: August 24, 2014
Jared H.
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Good experience
August 24, 2014

Good experience. Handling fee is a bit high

Date of experience: August 24, 2014
Patricia H.
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Now just the delivery!
August 24, 2014

Now just the delivery! Which was awesome - thanks!

Date of experience: August 24, 2014
Michael C.
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Asked fromyouflowers to contact the delivery service to call me before making the delivery. Although luckily everything worked out, they never made the call... I understand this might be a failure of the delivery service, but I have no way of knowing if they were ever asked to do it.

Date of experience: August 24, 2014
Bill M.
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Quick, Easy, and Reasonably priced
August 24, 2014

Quick, Easy, and Reasonably priced.

Date of experience: August 24, 2014
caleb j.
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...
August 24, 2014

Date of experience: August 24, 2014
Jonathan J.
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...
August 24, 2014

Date of experience: August 24, 2014
Jan L.
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So far so good...
August 24, 2014

So far so good...won't know until flowers get received.

Date of experience: August 24, 2014
Karen G.
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I didn't see them but mom really liked them!
August 24, 2014

I didn't see them but mom really liked them!

Date of experience: August 24, 2014
Becky S.
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...
August 24, 2014

Date of experience: August 24, 2014
Pat W.
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...
August 24, 2014

Date of experience: August 24, 2014
Brandon T.
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The whole process was great
August 24, 2014

The whole process was great. The only drawback to ordering the "florist designed bouquet" was I had no input to what it would include or look like. Luckily, the florist did an amazing job at the arrangement! My wife loved it!

Date of experience: August 24, 2014
Mark S.
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I made a last minute purchase for my anniversary whilst travelling in Shanghai. The website was clear and efficient and the transaction smooth despite being half a world away. The flowers and chocolates were delivered in good condition on the right day and well received. I did pay for the morning delivery service which was missed (it was a last minute purchase), however, this charge was immediately refunded. I would highly recommend this service and will be using them again in the future.

Date of experience: August 24, 2014