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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Connie K.
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Not even close to what I ordered!
August 24, 2014

Not even close to what I ordered! VERY DISAPOINTED!

Date of experience: August 24, 2014
April M.
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I like the sight but I made mistake on my message and I could not change it.

Date of experience: August 24, 2014
Syd J.
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August 24, 2014

Date of experience: August 24, 2014
Jane Y.
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Easy, economical thank you for the great service
August 24, 2014

Easy, economical thank you for the great service

Date of experience: August 24, 2014
Lance b.
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August 24, 2014

Date of experience: August 23, 2014
Tara Q.
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August 24, 2014

Date of experience: August 23, 2014
Tonja G.
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August 24, 2014

Date of experience: August 23, 2014
Kathleen M.
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Was unsure if the New customer discount was applied. The promo box went by so quickly and as I clicked through, couldn't find it again.

Date of experience: August 23, 2014
Lisa U.
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Placing the order was easy...
August 24, 2014

Placing the order was easy... I paid the extra to have delivery by 12:00 and the flowers didn't get there until after 3:00. When I called after 12:00 to ask about the delivery I was told that I would get a email confirmation of delivery. I informed the customer service rep that I had paid for the guaranteed by 12:00 delivery and was again told that I would get an email when they were delivered. It was only after I questioned why would I ever order again and pay for the guarantee when they are now telling me it means nothing. I was offered a refund of the 4.95 fee but said I would wait 1 more hour. It was 2 hours later. My mom loved the flowers but I would not use your service again.

Date of experience: August 23, 2014
diane v.
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August 24, 2014

Date of experience: August 23, 2014
corey H.
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August 24, 2014

Date of experience: August 23, 2014
Gabriel L.
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I like the all the different options, but it does makes it so much harder to get only one at the time.

Date of experience: August 23, 2014
Tom L.
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Very disappointed, poor quality
August 24, 2014

Very disappointed, poor quality.

Date of experience: August 23, 2014
Tommy D.
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August 24, 2014

Date of experience: August 23, 2014
felix L.
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Fast and easy!
August 24, 2014

Fast and easy!

Date of experience: August 23, 2014
Lawrence V.
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Best way to shop
August 23, 2014

Best way to shop. Easy,quick and no hassles

Date of experience: August 23, 2014
Nichole M.
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VERY Dissatisfied...
August 23, 2014

VERY Dissatisfied...I was in the process of ordering from a different site when I came across this one. I decided to give them a chance. I paid extra to have my order delivered by noon the next day. At 1pm I received a call from the florist telling me they couldn't be delivered to the hospital unless they were left in the back with the deliveries (this is not normal) & that they don't do morning deliveries. Florist told me 'someone from the hospital room needs to come down & get them'. I explained that wasn't possible she said she didn't know what to do as she didn't have $ for parking. I called customer service who changed my delivery to a different florist & said they would be delivered by 5pm. Mind you I had paid extra to have them there by noon. 5pm came & went with no flowers another call to customer service with no results. Flowers finally showed up around 8pm...8 HRS LATE. Never did either person from customer service offer to return my before noon extra delivery fee or return any part of payment.

Date of experience: August 23, 2014
Kathy W.
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I was surprised at the $14.99 sip/hand charges
August 23, 2014

I was surprised at the $14.99 sip/hand charges
After purchase my sister sent me a picture and I was very pleased w/the flowers themselves. However, I was disappointed that the saucer/cup was not as pictured - that was much of the reason I had chosen that bouquet! The one sent did not do justice to what had been pictured and how it complemented the bouquet itself.

Date of experience: August 23, 2014
sandy O.
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August 23, 2014

Date of experience: August 23, 2014
Thomas S.
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August 23, 2014

Date of experience: August 23, 2014