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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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sean J.
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Handling and shipping fee?
August 30, 2014

Handling and shipping fee? A little excessive.

Date of experience: August 30, 2014
Cameron M.
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Pretty straight forward
August 30, 2014

Pretty straight forward

Date of experience: August 30, 2014
Annie J.
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This was so easy and affordable!
August 30, 2014

This was so easy and affordable! I hope the flowers are pretty! Thanks so much :)

Date of experience: August 30, 2014
Misty Y.
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This arrangement was not as nice as previous ones that I have ordered.

Date of experience: August 30, 2014
Marta L.
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After checkout I was very satisfied but yoo in delivery I will not order from this company again. I paid extra for a vase under the impression that the flowers would be arranged in the vase but they were not. Customer service told me that only same day delivery arrangements come arranged by the florist though it doesn't state this anywhere on the website. I won't order from here again.

Date of experience: August 30, 2014
Bethany S.
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...
August 30, 2014

Date of experience: August 30, 2014
Rhonda T.
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The cost is misleading because of the fees attached!

Date of experience: August 30, 2014
aj F.
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Excellent
August 30, 2014

Excellent

Date of experience: August 30, 2014
Katie I.
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Need to make the promo codes easier to apply
August 30, 2014

Need to make the promo codes easier to apply. It was too confusing clicking on your coupons and not seeing the discount in the check out.

Date of experience: August 30, 2014
Shelley W.
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So far so good
August 30, 2014

So far so good
BEAUTIFUL

Date of experience: August 30, 2014
Deb U.
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Easy to use web site
August 30, 2014

Easy to use web site. Able to deliver on short notice when "larger national" companies could not

Date of experience: August 30, 2014
Philip R.
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Used site previously and find it very easy to use!

Date of experience: August 30, 2014
Susan M.
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Easy to order--great website but I switched to the premium and what was received did not look like a premium although I paid the price for it. It looked so dwarfed compared to other arrangements around it. Don't size up--it's not worth the money

Date of experience: August 30, 2014
Patricia A.
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Love the same day service...
August 30, 2014

Love the same day service... Thanks...

Date of experience: August 30, 2014
Michael P.
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Starts out relatively inexpensive but you go from a $39.00 product that will ship today to a final bill of $62.00. How? You pay the extra $2.99 for todays shipment then they hit you for another $4.99 for within 4 hours (the purpose of today is today) and then another $15 for handling... What are all the shipping charges for?

Date of experience: August 30, 2014
Hope B.
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Thank you so much!
August 30, 2014

Thank you so much! This is the first time I've heard of your company and with trepidation. I was so thrilled with the order, price, and timeliness. I will certainly order again!

Date of experience: August 30, 2014
teri R.
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Service price a little high
August 30, 2014

Service price a little high

Date of experience: August 30, 2014
amye H.
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Thank you!
August 30, 2014

Thank you!

Date of experience: August 30, 2014
Brandi Z.
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Love the quick delivery
August 30, 2014

Love the quick delivery

Date of experience: August 30, 2014
MELISSA L.
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So far so good, if only the flowers look as lovely when received.

Date of experience: August 30, 2014