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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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James P.
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There is no mention of the $15.00 Service and handling fee before a customer gets to the final check out. The product cost does not re-calculate and reflect the new cost of product. I feel like I have been blind sided and ripped off by hidden cost and I will not use you again and I will not recommend your services to anyone. I DO NOT CONSENT TO RELEASE OR POSTING OF MY NAME ANYWHERE BY ANYONE.

Date of experience: September 4, 2014
lcharles B.
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All good
September 4, 2014

All good

Date of experience: September 4, 2014
Judy C.
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Great product variety; easy to use website; competitive pricing - all make for a great website.

Date of experience: September 4, 2014
A L.
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The flower was delivered on the second attempt the next day because the receipient was not home the first time. The store contact the receipient and said they were too busy to come back on the same day.

The setting of the flower
Looks different from the
Picture. It is not as neatly
Arranged as it appeared on your website. And it looks smaller even though I paid for the deluxe arrangement. So
I am a bit disappointed.

Date of experience: September 4, 2014
Natasha B.
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Wish you had a season section like for fall, winter,spring summer indoor planets. But other then that good

Date of experience: September 4, 2014
Linda P.
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...
September 4, 2014

Date of experience: September 4, 2014
Nathan F.
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Quick and easy!
September 4, 2014

Quick and easy!

Date of experience: September 4, 2014
LDBroerman X.
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It' a good option for last minute/ flower's today
September 4, 2014

It' a good option for last minute/ flower's today. There is a handling fee that will appear at checkout, which is expected, but just a heads up. Regardless of my experience, the recipient was very satisfied and happy to receive the flowers and balloon.

Date of experience: September 4, 2014
Becca D.
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...
September 4, 2014

Date of experience: September 3, 2014
Jecoye E.
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This is an excellent service!
September 4, 2014

This is an excellent service!

Date of experience: September 3, 2014
Ron E.
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September 4, 2014

Date of experience: September 3, 2014
Natalie J.
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September 4, 2014

Date of experience: September 3, 2014
alice t.
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September 4, 2014

Date of experience: September 3, 2014
karen F.
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September 4, 2014

Date of experience: September 3, 2014
Maureen K.
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Easy to order from
September 4, 2014

Easy to order from. Flowers were just the right size!

Date of experience: September 3, 2014
Susan O.
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September 4, 2014

Date of experience: September 3, 2014
Edwina W.
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Overall good site and selection for the price
September 3, 2014

Overall good site and selection for the price.
I received the email confirmation that they were delivered at 11:23am. Given that it was for a funeral service and I had put the start time as 11:00am, I was hoping they would arrive before then, but there didn't seem to be an option for that (guaranteed earlier delivery was stated as before noon, which still wouldn't have helped, and the day before was Labor Day, which I didn't think would work for delivery to this church).
I was unable to attend the funeral so I don't know exactly how it looked or was received. I hope it went well and provided them some comfort. I'm sure the flowers were fresh and lovely.

Date of experience: September 3, 2014
Kole S.
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I had same-day delivery I paid the extra 499 to have it delivered within four hours I placed my order at 9:37 AM I called at 3:15 and it still hadn't been delivered I talk to the operator and she said there were technical difficulties with the Computer so no one had saw my order The customer service was great but my item was not delivered and it showed a picture of six roses and once I spoke with the operator I found out it was only three so put up the right picture so people know what they are buying because $50 is too much for three roses

Date of experience: September 3, 2014
Juliana O.
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I wasn't home when they drlivered, they didn't call my phone and they didn't leave them in the complex office, they just left them on my doorstep for upto 4 hours (depending when it was delivered) until I returned-where anyone could have taken them and bugs could get on them. This fact alone would make me think twice about using this service again.

Date of experience: September 3, 2014
Sharon S.
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September 3, 2014

Date of experience: September 3, 2014