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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Beverly W.
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I would like to have the option to send the items to the same address without being charged for the service 3 times. The 3 orders go to the same address and I had to pay 42 dollars in all to go to the same house!

Date of experience: September 4, 2014
Scott N.
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Pathetic
September 5, 2014

Pathetic. I could have gotten a bigger nicer package from the gas station for half the price.

Date of experience: September 4, 2014
Cynthia T.
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September 4, 2014

Date of experience: September 4, 2014
Heather Y.
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September 4, 2014

Date of experience: September 4, 2014
Dee C.
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September 4, 2014

Date of experience: September 4, 2014
map I.
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September 4, 2014

Date of experience: September 4, 2014
marianne w.
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September 4, 2014

Date of experience: September 4, 2014
Cathy M.
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I paid extra to have them delivered in the morning; they weren't delivered until the afternoon. I should get a refund on the delivery charges

Date of experience: September 4, 2014
Heather K.
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Flowers were beautiful but I ordered the premium bouquet and it wasn't any fuller than the picture on the website of the regular. Next time I will just order the regular size.

Date of experience: September 4, 2014
Tricia U.
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Handling fee is WAY too high!
September 4, 2014

Handling fee is WAY too high!

Date of experience: September 4, 2014
Sabrina E.
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September 4, 2014

Date of experience: September 4, 2014
Arlen R.
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Very easy
September 4, 2014

Very easy
Flowers couldn't be delivered when I wanted. The free upgrade offered as an apology was gladly accepted.
The recipients were well pleased as was I.
I will order from you again.

Date of experience: September 4, 2014
Jan K.
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September 4, 2014

Date of experience: September 4, 2014
Christina P.
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The flowers were sent to my daughter for her birthday - she loved them!

Date of experience: September 4, 2014
Aaron U.
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Customer service rep was great with my questions and delivery was on time. My girlfriend was very pleased.

Date of experience: September 4, 2014
Glenda M.
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September 4, 2014

Date of experience: September 4, 2014
Lou T.
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September 4, 2014

Date of experience: September 4, 2014
Barbara M.
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Service is fantastic; love the website
September 4, 2014

Service is fantastic; love the website. However, I paid extra to assure a morning delivery to my friend and that delivery time was not met. Because the delivery wasn't made in the morning as requested, the delivery couldn't be made until the next day and it still wasn't made until the afternoon. I'm really disappointed, as the flowers were for my friend's birthday and they were then late.

Date of experience: September 4, 2014
Beth Y.
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September 4, 2014

Date of experience: September 4, 2014
E A.
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Fast and easy to order
September 4, 2014

Fast and easy to order. The arrangement looks nothing like the picture on the website. I paid for the deluxe which says it would look as close the the website picture as possible. What was received is very small, it looks like I paid for the regular size. Very disappointed.

Date of experience: September 4, 2014