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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Debbie R.
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Very easy website to navigate
September 8, 2014

Very easy website to navigate

Date of experience: September 7, 2014
Ruth N.
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Plant was delivered as promised
September 8, 2014

Plant was delivered as promised. The price of the plant was very good-I think the shipping charge was a little high. I called customer service about a delivery question and the representative was very friendly and helpful.This is the first time using this company and I was very pleased. Will definitely use again.

Date of experience: September 7, 2014
eliot a.
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I left your website to compare prices and shortly after I received an email with another offer and your price was the best! It goes to show that your company has great customer service. I will definitely be shopping here again! Flowers were as beautiful as pictured and my mom loved them!

Date of experience: September 7, 2014
Carole W.
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...
September 8, 2014

Date of experience: September 7, 2014
Nicole C.
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I was very dissapointed to see that there were additional surprise costs. When I went to checkout it said that I was being charged $31.99 with my discount from google, and then my card was charged 53.72. Wish I would have known the service/handling fee, and the vase was an extra cost.

Date of experience: September 7, 2014
Tamara R.
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...
September 8, 2014

Date of experience: September 7, 2014
Jeff I.
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The handling charge is a rip off and is really misleading

Date of experience: September 7, 2014
anci m.
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Filling forms difficult and slow
September 8, 2014

Filling forms difficult and slow

Date of experience: September 7, 2014
Suzanne M.
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...
September 8, 2014

Date of experience: September 7, 2014
sefora K.
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September 7, 2014

Date of experience: September 7, 2014
Treva B.
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Great, easier and faster than other sites have been
September 7, 2014

Great, easier and faster than other sites have been

Date of experience: September 7, 2014
jan s.
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The service charge is too high and was not even listed prior to selection.

Date of experience: September 7, 2014
Hazel T.
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Thank you
September 7, 2014

Thank you. Please do not start sending frequent email.

Date of experience: September 7, 2014
Donna f.
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I send lots of flowers.as long as they are pretty and get there when promised I will be back

Date of experience: September 7, 2014
Jason I.
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Delivered on time, but were not as "full"...
September 7, 2014

Delivered on time, but were not as "full" looking as the picture I ordered from.

Date of experience: September 7, 2014
Marilyn L.
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First time on this site
September 7, 2014

First time on this site. Person who received order was ecstatic. Sent picture. They were beautiful! Thank you for getting them to the restaurant on time. It made her day!

Date of experience: September 7, 2014
George M.
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You work with me to give me a great deal :)
September 7, 2014

You work with me to give me a great deal :)

Date of experience: September 7, 2014
kerry L.
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I have purchased three times from Australia and am blown away with the choices

Date of experience: September 7, 2014
Barbara R.
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Hopefully the plant looks as good as it does in the picture. And it did. Thanks

Date of experience: September 7, 2014
Heather J.
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The product that was delivered was EXCELLENT
September 7, 2014

The product that was delivered was EXCELLENT. The shipping time was not. I ordered before 11:30 and paid an additional amount to have it shipped the same day. I had to call customer service the next day when it wasn't delivered the day I ordered it. I was refunded the same day amount charge but it still doesn't help. It needed to be delivered that day.

Date of experience: September 7, 2014