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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Evan R.
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September 13, 2014

Date of experience: September 13, 2014
Crystal R.
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I love them!
September 13, 2014

I love them! I ordered my gift at 8 am and by 12:30 it was delivered... They are fast. The flowers were beautiful and it made her day!

Date of experience: September 13, 2014
Pooja G.
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Superb!
September 13, 2014

Superb! Thank you, I am from India and I ordered flowers for my neice as it was her bday and the experience was great unlike other online sites :)

Date of experience: September 13, 2014
Susan L.
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Quick & easy experience!
September 13, 2014

Quick & easy experience!

Date of experience: September 13, 2014
Binny M.
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Easy, excellent
September 13, 2014

Easy, excellent

Date of experience: September 13, 2014
JB L.
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September 13, 2014

Date of experience: September 13, 2014
Christopher T.
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September 13, 2014

Date of experience: September 13, 2014
Piffle F.
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Fingers crossed...
September 13, 2014

Fingers crossed...

Date of experience: September 13, 2014
Kelsey R.
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I didn't see anywhere on your site that there was going to be an extra $14.99 service charge. That is ridiculous! I probably wouldn't have even used this site if your cheapest flowers would have been any higher than $20.

Date of experience: September 13, 2014
andrea f.
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I was very satisfied with the delivery, as they shop made a delivery outside their delivery schedule, around 5pm. My nice recieved the flowers just as I wanted. They looked bigger in the add, but I'm happy with the delivery.

Date of experience: September 13, 2014
Tim S.
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September 13, 2014

Date of experience: September 13, 2014
BLANCA C.
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SHOPPING WNT WELL,THE $14.99 SRVC FEE,I FELT IT A BIT HIGH... I JST HOPE THE FLOWERS ARE FRESH AND SATIFACTORY AND WORTH THE EXPENCE. THANK YOU...

My DAUGHTER SENT ME A PICTURE OF THE ARRANGEMENT SENT AND IT LOOKED NOTHING LIKE THE PICTURE I ORDERED FROM AZ TO CALIFONIA... I WAS VERY DISAPOINTED' (SENT BY: RIVERSIDE FLORIST AND GIFTS (.COM) *******380)... I SHOULD OF JUST ASKED A FAMILY MEMBER TO BUY GROCERY STORE BOUGHT FLOWERS AND MY MESSAGE WAS ON A INDEX CARD, IN A REGULAR GENERIC STATIONARY ENVELOPE! SO VERY UNPROFESSIONAL!

Date of experience: September 13, 2014
Susan C.
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What was delivered was not what I ordered
September 13, 2014

What was delivered was not what I ordered. The florist took it upon themselves to substitute AND I had selected the premium upgrade and that did not happen.
I have to say that when I contacted fromyouflowers.com via phone and then followed up with an email they were very gracious and have offered to refund 50% of my order. They also sent a credit but that is to be used if I were to order again from them. Should the opportunity arise I may consider it or I may go back to 1-800-*******. The biggest problem with using an "online" service is whom the end retailer turns out to be, perhaps it is better to contact a known florist personally...

Date of experience: September 13, 2014
Su L.
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September 13, 2014

Date of experience: September 13, 2014
Mary S.
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September 13, 2014

Date of experience: September 13, 2014
Susan F.
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September 13, 2014

Date of experience: September 13, 2014
Shaine S.
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Wish i had known there was a service and handling fee before I bought it so I knew what the whole price would be before checking out.

Date of experience: September 13, 2014
Brian I.
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Easy to use and decent prices
September 13, 2014

Easy to use and decent prices.

Date of experience: September 13, 2014
Sandy W.
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September 13, 2014

Date of experience: September 13, 2014
Penny G.
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Best value I found online!
September 13, 2014

Best value I found online! My Mother loved the plant she received and said the delivery person was very nice and wished her a happy birthday!

Date of experience: September 13, 2014